Trip.com Group reviews

4.0

76% would recommend to a friend

(836 total reviews)
avatar

Jane Sun

88% approve of CEO

73% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

836 reviews
5.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

workplace culture promotes balance additional perks (e.g., gym discount, pension contributions) attractive office location

Cons

Work volume can feel overwhelming (having to answer a high number of calls/chats) Training materials are outdated at times

4.0
Sep 25, 2025

Overall good

Recommend
CEO approval
Business Outlook

Pros

Company with growth trend, industry leader, big name, reasonable pay

Cons

Chinese internet company work culture, not many perks or benefits

5.0
Sep 25, 2025

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

lots of events and awards

Cons

Pressure with lots of deadline

Viewing 415 - 417 of 836 Reviews

Glassdoor has 934 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.