Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

76% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"nice colleagues (strongly depends on team)" ((in 63 reviews)); "Good Salary and work palces" ((in 50 reviews)); "people are nice and helpful" ((in 40 reviews)); "work life balance is good" ((in 31 reviews)); "There are great company events and team" ((in 31 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 56 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "4. no training for new employees, expect you to do things right after on" ((in 11 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

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Trip.com Group

Trip.com Group reviews

4.0

76% would recommend to a friend

(836 total reviews)

Jane Sun

88% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (836 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

836 reviews

5.0

Sep 1, 2025

Great company

Product manager

Recommend

CEO approval

Business Outlook

Pros

Great compan. You can enjoy your work.

Cons

Poor salary, lots of dirty work

3.0

Aug 29, 2025

Head OTA Company

Front-end developer

Recommend

CEO approval

Business Outlook

Pros

Comprehensive technical infrastructure, well-defined workflows, and excellent supporting operational tools and marketing team

Cons

Increasingly intense work environment, with wages lagging behind both the workload and industry salary standards

4.0

Aug 27, 2025

all good

Market manager

Recommend

CEO approval

Business Outlook

Pros

has good culture, initial salary, and leaders

Cons

slow career growth and minimal raise

Viewing 424 - 426 of 836 Reviews

Jobs at Trip.com Group