Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

76% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"nice colleagues (strongly depends on team)" ((in 63 reviews)); "Good Salary and work palces" ((in 50 reviews)); "people are nice and helpful" ((in 40 reviews)); "work life balance is good" ((in 31 reviews)); "There are great company events and team" ((in 31 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 56 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "4. no training for new employees, expect you to do things right after on" ((in 11 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

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Trip.com Group

Trip.com Group reviews

4.0

76% would recommend to a friend

(836 total reviews)

Jane Sun

88% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.7

Senior management

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

836 reviews

4.0

Sep 17, 2025

Great compensation, Dynamic work environment

Market manager

Recommend

CEO approval

Business Outlook

Pros

- Amazing opportunity to work with international partners and gain real global market experience - Supportive colleagues and collaborative team culture in every department - Fast-paced environment where you can learn quickly and take ownership of project -

Cons

- Workload can be quite heavy - Processes sometimes change quickly so flexibility and adaptability are a must

3.0

Sep 13, 2025

QA in Trip.com

Senior qa engineer

Recommend

CEO approval

Business Outlook

Pros

work from home; extra annual leave

Cons

sometimes work over time ==

5.0

Sep 12, 2025

Good company to join

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Open and diverse team, happy to work here

Cons

No major concerns to work here

Viewing 421 - 423 of 836 Reviews

Jobs at Trip.com Group

Customer Advisor (German Speaking)