Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 66 reviews)); "Good Salary and work palces" ((in 53 reviews)); "People are nice and efficent" ((in 40 reviews)); "There are great company events and team" ((in 30 reviews)); "work life balance is good" ((in 25 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 54 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "4. no training for new employees, expect you to do things right after on" ((in 10 reviews)); "Toxic leadership" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(835 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 835 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

835 reviews

5.0

Mar 16, 2023

The best place to work

Quality checker

Recommend

CEO approval

Business Outlook

Pros

Managers are supportive and motivate your growth. Real opportunities for promotion. Great multicultural environment.

Cons

No incentive programme in place.

Trip.com Group Response

3y

Thank you for your review, we hope you will continue to enjoy your time with Trip.com Group.

4.0

Mar 16, 2023

Opportunities to grow

Team leader

Recommend

CEO approval

Business Outlook

Pros

- Trip.com offer good opportunities for internal promotion - Multi-cultural environment

Cons

Salaries are not negotiated individually.

Trip.com Group Response

3y

Thank you for your review, we are glad you are enjoying working for Trip.com Group

4.0

Mar 16, 2023

On the right path to being great!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Informal and friendly work environment. Nice little "extras" such as free coffee & juice and occasional snacks and treats. Competitive salary.

Cons

Disappointing occupational sickness scheme. No time off given for appointments with your doctor or dentist.

Viewing 478 - 480 of 835 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Senior Product & Business Analyst, US & Canada

Market Manager (Osaka, Japan)

Trip.com Group

Trip.com Group reviews

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The best place to work

Opportunities to grow

On the right path to being great!

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