Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 66 reviews)); "Good Salary and work palces" ((in 48 reviews)); "People are nice and efficent" ((in 39 reviews)); "work life balance is good" ((in 29 reviews)); "Growth opportunities at every level" ((in 26 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 15 reviews)); "4. no training for new employees, expect you to do things right after on" ((in 10 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 10 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

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Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews

3.0

Aug 13, 2025

Getting globalization but still Chinese company

Market manager

Recommend

CEO approval

Business Outlook

Pros

Company is trying to being globalization

Cons

Still many things are in Chinese and people are all Chinese in HQ.

5.0

Aug 13, 2025

Work Performance Review

Associate market manager (thailand)

Recommend

CEO approval

Business Outlook

Pros

I am passionate and eager to keep learning new things. I like to challenge myself and not afraid to try something new. I never give up when facing something difficult.

Cons

Sometimes lack attention to detail, which is important at work. I am now improving this by checking my work more carefully each time.

4.0

Aug 7, 2025

Overall good

Machine learning engineer

Recommend

CEO approval

Business Outlook

Pros

Had a bit more work-life balance than other companies.

Cons

Also need to work overtime

Viewing 106 - 108 of 832 Reviews

Jobs at Trip.com Group

Market Executive, Americas

Market Manager, Americas

Market Manager, Japan

Senior Business Analyst, US & Canada

Market Manager, Americas