Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)
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Jane Sun

88% approve of CEO

72% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews
4.0
Jul 31, 2025

Shape the future

Recommend
CEO approval
Business Outlook

Pros

I am someone who takes initiative and looks for opportunities to make things better. I enjoy supporting my team and the company to focus on what truly matters, helping to drive success today while building a stronger foundation for the future

Cons

I am a proactive and dedicated professional who consistently seeks ways to optimize processes and support team success. By focusing on efficiency and collaboration, I help the company achieve sustainable growth and create long-term value for the organization.

1.0
Jul 31, 2025

Chinese-style management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Provided good benefit package especially WFH

Cons

Management is very Chinese-style and top-down, with direction changing very often. Regional teams have little say and are mainly expected to follow HQ instructions.

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Trip.com Group Response
10mo
Thank you for your feedback. We're pleased you value our benefits like WFH flexibility. We take your concerns about decision-making processes seriously and are actively working to empower regional teams and improve communication clarity. For further discussion, contact us confidentially at hr_socialmedia@trip.com. We’re committed to positive change.
5.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Ideal for anyone who enjoys a very international environment and working as part of a team. Ongoing opportunities to learn new skills. The AI-related operations are right at the cutting edge of current technology.

Cons

The work is constantly evolving, and major changes can occur without advanced notice. However, you become accustomed this this.

Viewing 109 - 111 of 832 Reviews

Glassdoor has 928 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.