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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (834 total reviews)
      avatar

      Jane Sun

      88% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      834 reviews
      5.0
      Mar 14, 2025

      Supported

      Team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Encouraged to be my own authentic self Room for Growth Development Amazing People Diverse

      Cons

      Every company has cons as it continues to grow. I feel listened to so that balances any difficulties out.

      4.0
      Mar 13, 2025

      Fulfilling role with some improvement required.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Recent pay increase brings role to closer to the industry standard. Fulfilling role, that brings new challenges each day.

      Cons

      Communication cross department/teams could be improved. Priorities of one team don't always match priorities of others.

      4.0
      Mar 13, 2025

      Rewarding position and great growth pathways

      Quality checker
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Senior management in EMEA operation invested in ESAT and growth -Position is rewarding -Really diverse office with great culture and office events -Brings challenges that push me to be my best -Great pathways for growth from L1 advisor through to management level -Benefits and pay are above the industry standard

      Cons

      -Company being based in China means European market cultural differences aren't always taken into account -HQ can sometimes be very unwilling to adapt to changes in the market -Level of coordination between sites could be better -Some departments work exclusively in Chinese which can cause miscommunication

      avatar
      Trip.com Group Response
      1y
      Thank you for your thoughtful feedback about Trip.com Group! We appreciate your recognition of our strengths - from management investment in employee satisfaction to the rewarding nature of your position, diverse culture, growth opportunities, and competitive compensation. Regarding the challenges with cross-regional coordination, we acknowledge the cultural differences between our global operations. Different working languages across departments is a reality in our global structure that we continue to navigate. We're exploring regional adaptations that maintain our company's core values while respecting local market needs. Your perspective helps us understand where we can improve and build better connections between regions. Feel free to let us know more about your thoughts or suggestions at EMEA.feedback@trip.com.
      Viewing 211 - 213 of 834 Reviews
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      ReviewsTrip.com Group reviews

      Glassdoor has 930 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.