Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 65 reviews)); "Good Salary and work palces" ((in 52 reviews)); "people are nice and helpful" ((in 38 reviews)); "There are great company events and team" ((in 33 reviews)); "Good benefit and travel incentives." ((in 33 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 54 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Toxic leadership" ((in 7 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(833 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

833 reviews

5.0

Mar 13, 2025

very good

Market manager

Recommend

CEO approval

Business Outlook

Pros

work life balance and good environment

Cons

I like it so much!

5.0

Mar 13, 2025

Amazing career opportunities

Quality supervisor

Recommend

CEO approval

Business Outlook

Pros

Diverse environment that helps you learn about other cultures. Real and continuous development that helps you grow personally and professionally. Multiple opportunities to expose yourself to new things. Amazing support in any direction and always an open door environment from anyone and to anyone. I can say under my experience that if you are willing to learn and work hard, Trip will give you every opportunity to show yourself and the recognition for it.

Cons

As a fast growing company, we are a fast pace environment which it can be challenging for some people to adapt.

5.0

Mar 12, 2025

Great Place to work with a diverse team

Customer support advisor

Recommend

CEO approval

Business Outlook

Pros

Great international environment with colleagues from diverse backgrounds thanks to the 19-language support! The company culture is professional, and there’s a strong sense of teamwork and support.

Cons

Attendance policies can be a bit strict, but it’s understandable given the professional standards of the company.

Viewing 214 - 216 of 833 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Senior Product & Business Analyst, US & Canada

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

very good

Amazing career opportunities

Great Place to work with a diverse team

Jobs at Trip.com Group

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