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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (833 total reviews)
      avatar

      Jane Sun

      88% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      833 reviews
      5.0
      Mar 7, 2025

      Good company for good people

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been working here for almost 3 years, and I can confirm that in this company, it is possible to get promoted starting from the very entry-level positions. There are many good and kind people who are always ready to help and support you in difficult times. I have made a lot of new friends here and have never once regretted working here. Company provides a lot of benefits and competitive salaries.

      Cons

      As in any company, some departments related to yours can be detached from reality as they don't understand and don't always want to delve into the essence of the problem related to the specifics of your particular department's work.

      5.0
      Mar 7, 2025

      satisfactory

      Outbound agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive though out. Always accommodating to your needs. helpful when help is needed. and fantastic team. best company I every worked for

      Cons

      I have no bad words to say

      3.0
      Mar 7, 2025

      Prompted to review

      Customer advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diverse cultures, numerous languages, global reach, strong brand reputation. customer centric approach. comprehensive employee benefits such as team building activities and office celebrations also recognition, cultural events, social clubs. wellness programs. Can apply to different roles within, journey of growth chances.

      Cons

      Communication gaps, top-down decision making, recognitions of course may come with additional responsibilities or expectations can be made without employees input affective active engagement, Unclear objectives with rapid changes and updates constantly. Morale affected, Busy environment with multiple channels to handle. Business needs overemphasis, Performance constantly policed flagging numbers results other than the actual person, although you will find people seeing through this so it's key to be honest and open for constant feedback. Might feel overwhelming. Training and coaching might not be enough or properly adjusted.

      Viewing 223 - 225 of 833 Reviews
      Related searches: Trip.com Group jobs | Trip.com Group salaries | Trip.com Group benefits | Trip.com Group interviews
      ReviewsTrip.com Group reviews

      Glassdoor has 929 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.