Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 61 reviews)); "Good Salary and work palces" ((in 51 reviews)); "People are nice and efficent" ((in 39 reviews)); "work life balance is good" ((in 28 reviews)); "There are great company events and team" ((in 28 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "Toxic leadership" ((in 9 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(833 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (833 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

833 reviews

5.0

Mar 12, 2025

Fulfilling work with great team and growth opportunities!

Coach

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance Supportive management Positive and collaborative team environment Opportunities for growth and development

Cons

Benefits could be more competitive

5.0

Mar 11, 2025

A great way to take your career on new highs!

Coaching supervisor

Recommend

CEO approval

Business Outlook

Pros

Amazing people, great management and opportunities to collaborate. I am having a great journey and excited for what the future is about to bring! Thank you!

Cons

We need to increase the resilience within teams but good opportunities for improvement.

1.0

Mar 10, 2025

Bad management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not good working environment for real.

Cons

Team leads are always shouting and rude.

Trip.com Group Response

1y

Thank you for your feedback. We’re sorry to hear about your experience. At Trip.com Group, we aim to create a respectful work environment for everyone. We take your concerns about team leads seriously. It’s important that our managers treat all team members with respect. Your feedback will help us address these issues promptly. Please contact our HR team at hr_socialmedia@trip.com to share more details.

Viewing 220 - 222 of 833 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Senior Product & Business Analyst, US & Canada

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fulfilling work with great team and growth opportunities!

A great way to take your career on new highs!

Bad management

Jobs at Trip.com Group

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