Trip.com Group reviews

4.0

75% would recommend to a friend

(833 total reviews)
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Jane Sun

88% approve of CEO

72% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

833 reviews
5.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

It is a company that thrives for employees to feel welcomed, part of the group, and there are many opportunities to grow and develop yourself. The salary goes well with the positions and the annual leave is good, also nice benefits. The international environment for me is wonderful, you have colleagues from all over the world. This is one of the best jobs I've had for sure.

Cons

As every company, there are cons as well: they tend to make innumerous changes that will test one's resilience and patience. The KPI's can be unfair in some points. Everything is quite controlled and you have to be prepared to have everything you do accounted for. It takes a huge while to adjust, and to get used to the frenetic changes, but once you climatize yourself to the work culture, it becomes natural and with the right mindset you can grow to better positions.

4.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of chances to meet people all over the world with strong brand impact especially in APAC.

Cons

Limited career path development for regional teams. Even you are a talent, it’s not easy to be seen as long as you are not in HQ.

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Trip.com Group Response
1y
Thank you for your feedback. We’re proud to be a leading OTA with a strong brand, especially in APAC. We value the global connections our employees make. We hear your concerns about career development for regional teams. We provide equal career development opportunities with global standard of assessment to empower the growth of our global employees. If you have further concerns, feel free to let us know at hr_socialmedia@trip.com.
3.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary International employees English as main language used in emails etc

Cons

Poor work life balance Little PTO

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Trip.com Group Response
1y
Thank you for your feedback. We’re glad you’ve found our salary competitive and appreciate the international, English-speaking work environment. Your positive comments are encouraging. We understand that work-life balance and paid time off are important. We’re committed to offer more support on our employees' work-life balance. Feel free to let us know more about your thoughts or suggestions at hr_socialmedia@trip.com.
Viewing 232 - 234 of 833 Reviews

Glassdoor has 929 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.