Tripadvisor reviews

3.5

51% would recommend to a friend

(1,365 total reviews)
avatar

Matt Goldberg

26% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jan 7, 2016

Not the company I started at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Full Medical and dental, free lunch, 'summer Fridays'

Cons

Palpable stress caused by upper management not knowing product, not listening to their direct reports, sending 'flame mails' to a wide audience of people, making sexist and unprofessional remarks and being mostly uninvolved in everything except budget talks. Zero career development. You're just a 'head,' you're not a person.

avatar
Tripadvisor Response
10y
I want to immediately apologize for any sexist or unprofessional remarks that you may have experienced while working here. TripAdvisor does not tolerate these type of remarks, and I ask that you share your specific concerns with your HR Business Partner or me as soon as possible, so that we may appropriately address them. We pride ourselves on having the world’s largest travel site and community, and for being a fast-moving, product driven company. We have programs in place to provide visibility to product development, but there is always room for improvement. We appreciate your feedback, as we are always open to suggestions on how to improve product communication, and would welcome the opportunity to hear from you directly. Thanks for remaining a dedicated employee to TripAdvisor over the past 3 years, even with the changes on your team. We truly value your contributions to the incredible growth we’ve experienced as an organization. We are a different company than we were 3 years ago, but we believe we’re a better company, and we’re excited to tackle the opportunities and challenges ahead. Beth Grous Chief People Officer
2.0
May 27, 2015

Used to be a great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great perks like a snack wall, fitness reimbursement, and free lunches. The biggest perk is the flexibility - managers are really flexible with needing to work from home, take time off for personal reasons, etc. which is a huge plus!

Cons

Career opportunities and growth are extremely limited. You are told to manage your own career and there are resources available to you, but when you try and use those resources or have career conversations with your managers you get nowhere. Open roles are often not "opened" at all but instead people are hand selected to move into them based on preferences from upper management. A lot of decisions are made based on who upper management likes and you have to be constantly worried about getting on someone's bad side and blacklisting yourself at the company. The pay is not at all competitive and there's no transparency into what the range for any role should be. The raises are minimal each year and if you received a spot bonus or a promotion within the last year or two it will be used against you to make your annual raise that much lower. Overall there's no focus on retaining the people they have, which is why so many people are leaving.

2.0
Jul 10, 2022
Recommend
CEO approval
Business Outlook

Pros

-- Great name for your resume -- Interesting fringe benefits (travel stipend, as an example) -- Hired nice people

Cons

-- Extremely risk averse (specifically Cruise Critic) -- "Speed wins" mantra = shipping sloppy products 24/7 -- A crushing amount of tech debt -- Revenue-only focus, does not care about "tending the garden" for long-term sustainability -- Routinely make poor biz choices (Tripadvisor Plus, anyone?) that derail the org -- Leaders have no training and it shows -- Poor compensation (read below for more info) -- Abysmal financial support toward proper resource and tooling -- Diversity goals are a smoke screen -- Constantly focused on all of the wrong things -- There's no culture or belonging, even within the ERGs (this is a clock in, clock out company)

Viewing 43 - 45 of 1,365 Reviews

Glassdoor has 1,684 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.