Tripadvisor reviews

3.5

50% would recommend to a friend

(1,369 total reviews)
avatar

Matt Goldberg

24% approve of CEO

20% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Sep 19, 2012

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Started when part of Expedia. I loved the benefits and perks. We lost some perks when spinning off from Expedia. When I started, the company was smaller, teams were about 1/3 of the size they are now and I felt as though the treated their employees like gold....with mediocre pay but awesome bonus structure. Snacks, lunches, outings etc are great...but not enough to create career satisfaction.

Cons

Very poor management and very top heavy. "Lead by example" is not something practiced here. Nothing is confidential with your manager or HR. Teams are heavily micro-managed. Individuals who are successful in their positions are encouraged to stay in their position. Management is incredibly short sighted thinking you're best for the company at status quo instead of grooming you for greater things. They have lost many talented people due to this practice. Poor performers are consistently promoted due to "friendships" they have with senior management. That being said, promotion from within is incredibly limited especially when considering upward mobility within your own team. Morale is incredibly low. Annual raises are below industry standards and below cost of living adjustments.

2.0
Oct 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Good reputation, fast pace, free lunch, snacks, games on site, nice people (for the most part), somewhat flexible environment for work/life balance.

Cons

No career development, no pats on the back for a job well done, you're just hassled when things aren't going 100% as planned (think "office space"). Some of the worst managers I've ever had in my life - funny since the CEO says they have a 'No a-holes' policy. Lots of throwing under the bus at this company in general. No real leadership by management which leads to decreased productivity by employees in addition to things just not getting done or being done poorly. Management doesn't listen to employees nor do they treat people equally (lots of favorites played here). These reasons are why there has been an exodus from the marketing team in 09 when there was virtually none in years prior.

1.0
Nov 9, 2022
Recommend
CEO approval
Business Outlook

Pros

They used to have free lunches and snacks, but I heard that was scaled back. Any perks they offer now though, won't make up for the toxic and disorganized environment it has become. Its sad, because it used to be one of the best places to work in tech.

Cons

People promoted to manage teams who don't want to manage in the first place They seem to hire the most unqualified senior management, that hand down mandates, with no insight into customer needs, behaviors or regard for what would benefit product

avatar
Tripadvisor Response
3y
Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. As with any large organization, change is inevitable. However, amidst change the company strives to maintain a high standard in regards to ethics and work practices, and keep the collaborative culture that has made Tripadvisor a great place to work for 20 years and counting.
Viewing 103 - 105 of 1,369 Reviews

Glassdoor has 1,689 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.