Tripadvisor reviews

3.5

50% would recommend to a friend

(1,369 total reviews)
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Matt Goldberg

24% approve of CEO

20% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Aug 26, 2021

Slow, bureaucratic, political, dated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Good pay. Travel was a fun place to work before COVID.

Cons

Stuck in the past. Obsessed with optimization and minor tweaking of the experience rather than true innovation. Pretend to focus on the customer but really operate based on the whims of the C suite - who are intense micromanagers. They then expect other 'leaders' to be micromanagers. So really there is no vision and leadership. Just a ton of tactical swinging from one thing to the next and everyone playing with data to try to justify their actions/opinions.

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Tripadvisor Response
4y
Thank you for taking the time to share your candid feedback. We appreciate that you highlighted the strength of our people, for it really is our employees that make Tripadvisor a great place to work. Our leaders are working together across all areas of the business to create a strategy and act in the best interest of our travelers, employees, and organization. Regarding our approach to data and analytics, remaining transparent is one of our core values and we strive to conduct business accordingly.
4.0
May 3, 2020
Recommend
CEO approval
Business Outlook

Pros

* The engineering staff is, generally speaking, brilliant * Great benefits (401k match, travel stipend, dental, vision, etc) * Tons of upward mobility * Great work life balance * The people around you are almost universally pleasant and easy to work with

Cons

* The business side of the company seems to be in a constant state of redefining itself. No vision is ever carried out past a year * Process can occasionally slow things down

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Tripadvisor Response
5y
Thank you for your feedback. We appreciate that you highlighted our culture and the strength of our people, for it really is our employees that make Tripadvisor a great place to work. However, it is unfortunate that you feel like management communication and alignment on vision are not as clear as they should be. As a company founded on the principle of transparency, we work hard to ensure internal strategies are communicated and the voices of our employees are heard. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. We value our people and their feedback and look to learn and grow from it.
3.0
Mar 29, 2017

Growing pains - bad behaviors emerge

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CEO, Steve, is a really good guy and sets a tone of decency and hard work. New building and lunch, gym etc all help with convenience of a work day. Work (finance) is very interesting and challenging.

Cons

With some of the recent growth challenges the worst of politics at VP levels is emerging. Management is in severe CYA mode. Bad attitudes of "me me me", lack of respect and direction is prevalent. Start-up mentality of focus on the job at hand is fast asleep.

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Tripadvisor Response
9y
Thank you for your review although this type of feedback is always tough to read. We have worked hard to build a culture of strong teamwork, and collaboration that aligns with our “better together” philosophy. As your experience seems to reflect otherwise, I would like to hear more about it. I encourage you to connect with your HRBP or me directly so that we can talk through your concerns. Thanks again for your comments. Ernst Teunissen, CFO
Viewing 106 - 108 of 1,369 Reviews

Glassdoor has 1,689 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.