Tripadvisor reviews

3.5

50% would recommend to a friend

(1,369 total reviews)
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Matt Goldberg

24% approve of CEO

20% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Aug 22, 2010

Experience Depends on Who Your Boss Is

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TripAdvisor offers great benefits, but they're unfortunately overshadowed by bad middle-management and in my case, a horrible manager experience. Some of the benefits: - Pay is excellent - Benefits (health, dental, even pet insurance) are great - Free catered lunch three times per week - Unlimited snacks/beverages - Good number of vacation & sick days even for entry-level - Flexible in terms of time off/working from home (depends on supervisor, so I didn't benefit here) Also, TripAdvisor has a ton of great people who are passionate about their jobs, and you can learn so much from them if you have the opportunity to work with the right people.

Cons

My experience at TripAdvisor was horrible because of my supervisor. She got me in trouble for being motivated and trying to take on more responsibility (in addition to what my role already required), which is so counterintuitive. Although the company boasts flexibility as a benefit (working from home during storms or when sick, or adjusting hours slightly if you live far away), my boss was a nazi about it. One time I got into a car accident in an ice storm on the way to work, and went back home to work from there the rest of the day, and she still gave me a hard time about not coming in. Personal experience aside, there was also a lot of office politics in middle-management. Sure, the company went through some growing pains, which is understandable. But considering that the mantra is "speed wins," speed became impossible with the growing amounts of red tape around product reviews. Middle-management also manages by fear, so although the CEO encourages people to try new things even if it means failing, it's hard to take that leap when middle-management might hold your job accountable. Although they claim that they prefer promoting/hiring from within (essentially, switching departments) it's near impossible to do so. If anything, you'll be belittled for asking. Also, don't ever confide in HR for anything. If you tell one of them something in confidence, it will be the newest office gossip the next day.

1.0
Sep 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Unfortunately there are no pros to Tripadvisor anymore. There used to be a kind, family like culture that kept people happy. And there were some nice office and food benefits. But sadly most have been removed and undone.

Cons

Horrible and toxic culture. With Executive leaders that are micro managing and don't have a coherent strategy. Moreover, they are oftentimes nasty and look to blame others or actively fire folks that bring up ideas that are against theirs. It's very much a shame of what this company has become -- it's also why you've seen so many good, senior, talented folks leave over the past 1+ year.

avatar
Tripadvisor Response
4y
Thank you for taking the time to share your candid feedback. The company holds itself to a high standard in regards to inclusivity and work practices, so it is unfortunate that you had a contrary opinion. We strive to maintain a healthy work life balance for all of our employees, and reinforce that regularly, while offering an award winning life and wellness benefits and resources.
3.0
Apr 17, 2020

Company and Culture Declining

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great perks and location. Catered lunch every Wednesday and good snacks.

Cons

Company culture has been declining over the last couple of years due to leadership decisions. Company needs to work on communication and collaboration.

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Tripadvisor Response
6y
Thank you for sharing your feedback and highlighting some of our office perks. Transparent communication and fostering an environment of collaboration are two of our core values – we are disappointed to hear that you did not find these to be true. However, we appreciate you sharing areas we can improve upon.
Viewing 112 - 114 of 1,369 Reviews

Glassdoor has 1,689 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.