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      Tripadvisor

      Engaged Employer

      Tripadvisor reviews

      3.5

      50% would recommend to a friend

      (1,365 total reviews)
      avatar

      Matt Goldberg

      23% approve of CEO

      22% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.7

      Culture & values

      3.2

      Career opportunities

      2.7

      Senior management

      Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Feb 22, 2017

      Don't be Fooled by Great Benefits

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are great, and some of the best I've experienced, and the corporate headquarters is a beautiful and physically nice place to work. If these are most important to you, and you don't mind a hostile, rude and unfriendly work environment, then this is the place for you.

      Cons

      Experiences/ culture depends on what department you work for, but overall culture is rude, cut-throat, and everyone cares only for themselves. Communication from executives is very vague, and often biased or misleading. Interactions and communications among management and coworkers is rude. Employees are often made to feel stupid, and unfairly put on the spot to be made an example of. Work hours are flexible, but employees are expected to work 24/7. HR does not provide a comfortable forum to bring up and address issues as they are ingrained with management & executive teams.

      avatar
      Tripadvisor Response
      9y
      I appreciate you taking the time to leave your feedback, although it is certainly tough to read that you are so unhappy here. Your experience differs from what I hear from most employees, who tend to speak highly of their coworkers and the work/life balance offered here. We’ve worked hard to build a culture of strong teamwork, and collaboration that aligns with our “better together” philosophy. As your experience seems to reflect otherwise, I’d like to hear more about it and welcome the opportunity to meet you in person. I would encourage you to contact me directly. Thanks again for your comments. Beth Grous Chief People Officer
      2.0
      May 14, 2017

      Okay company, good benefits, leadership misguided

      Senior product designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good health benefits Widely recognized brand Fair pay for industry 401k matching Matching charity pay for charity of your choice

      Cons

      A lot of management is misguided, and not well-versed in modern mobile application design. Oftentimes other teams or groups are skirting past user testing ideas before investing time and resources. Really inefficient and poor for building great product users want. Old ways of doing things, hard to change culture or streamline processes. Way too many meetings. "Spec" process and constant back and forth on approvals takes entirely too long. The "speed wins" mentality is antiquated and honestly I never felt like anyone I worked with believed in it. If it mattered, we wouldn't have had so many meetings or rounds of approvals. It took weeks and weeks of calls, meetings, and a lot of ineffiencies to even ship ONE small feature. Layers and layers of reporting structures. I oftentimes found myself in meetings with people wondering why they were even there. 20+ invitees and four people are talking while everyone else buried in their laptops trying to get work done. Some folks have been there too long and stuck in their ways. Clean house. Some poor work life balance at times. Some peers were working 16 hour days during crunch time on projects that never materialized. Emails being sent over the weekend. Raise and bonus structure was poor, and my reviews were very late.

      1.0
      Aug 22, 2020

      What is there to say that hasn't been said already?

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Formerly unbeatable people & culture

      Cons

      Compensation well below industry average New leaders hired in 2019 have ruined the business in a way even COVID-19 could not

      avatar
      Tripadvisor Response
      5y
      I want to firmly express that we don't post fake reviews, and I am pretty sure Glassdoor is very good at protecting the integrity of its content from bots posting favorable ratings. We work hard on diversity and inclusion, we work hard to reinforce a positive and supportive culture, and to give employees the opportunities and support to grow and develop in their time with us, and in their careers beyond Tripadvisor. Sometimes we do get it wrong, and sometimes we could manage changes better, but we listen to our employees, and we take action. Thanks for your posting, and I can promise you that Beth, the ELT, and leaders across the business, spend every minute of their workday trying to make this a great place to work.
      Viewing 16 - 18 of 1,365 Reviews
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      ReviewsTripadvisor reviews

      Glassdoor has 1,684 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.