Tripadvisor reviews

Sales is a complete disaster due to extraordinarily poor management. It's pretty bad when 50% of a sales team leaves in one month (and more to go soon) because of 2 people. A complete mass exodus is going on here! The majority of the junior and senior team are trying to move internally or leave the company all together. Goals are extremely inflated so that it is impossible to collect monthly commission. The big heads simply do not want to share revenue with the little people. Work goes unappreciated. The structure of the account model is a mess. Territories were taking away...moving to an automated system which has been broken since January. The Speed Wins culture is a joke...it only means that they launch systems without thoroughly checking...resulting in larger messes and more fires to put out that before. Managers have a closed-door policy. They only know your name when you are making money. The second you have a bad month...don't expect a hello in the hallway. There is zero upward mobility based on merit. If you suck up to the managers then you will be ok...but if that isn't your style then you are out of luck. You can be a top performer but if the boss doesn't like you for whatever reason than you will rot on your desk for years to come. So to recap - no organization, terrible leadership, no upward mobility, no commission...and some of the worst base salaries compared to other tech companies from within the industry. It's a great name on the resume but honestly not worth the headache and depression you will get. Also to put the cherry on the top - HR is corrupt and in cahoots with management, so if you every have a serious problem with your manager...don't bother going to HR.

I loved working at Tripadvisor until the last 1.5 years. After a major reorg that should have been positive, everything took a turn for the worse. Almost all new hires came from Conde Nast, bringing with them an immediate negative impact on culture. It quickly became an "Us" versus "Them" environment; you were either in the clique or you weren't. Long time talented employees who were successful in their roles were pushed aside or out all together. The company also quietly laid off over 200 people in February due to it's own business mismanagement. Then weeks later COVID-19 hits, another 900 people are let go, and the PR machine was in full effect blaming it on the pandemic alone. It's sad to see what the place has become. The downward spiral appears to continue. I hope they can right the ship for the sake of the employees left behind and for what was once a most beloved brand, but it might be too far gone.