Tripadvisor reviews

3.5

51% would recommend to a friend

(1,372 total reviews)
avatar

Matt Goldberg

24% approve of CEO

23% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,372 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jan 18, 2021

So easy a caveman could do it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

honestly probably none other than the people, super cool people

Cons

Wanted you to talk on the phone for 3 hours and 20 minutes a day... MINIMUM. and if you didnt, you had to stay until you did Said the same thing over and over all day Horrible sales tactics, quantity over quality to the point where meetings were missed all the time

avatar
Tripadvisor Response
5y
Thank you for taking the time to share your feedback and we’re sorry to hear that your experience was not entirely positive. Throughout the pandemic we have been tireless in our efforts to help restaurants recover and this has meant the undertaking of additional support activities for our customers. Although we are starting to see recovery within the restaurant sector we must continue to provide this support. In order to provide a great customer experience and awareness of the value that our products can offer, we ask our sales reps to spend 2-3 hours on the phone per work day. This gives ample opportunity to achieve targets while also devoting time to personal development and improvement. Thank you for sharing your experience and best of luck in your future endeavours. Mark
3.0
Oct 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Well known company to work for

Cons

lack of transparency, communication etc.

avatar
Tripadvisor Response
5y
Thank you for taking the time to share your candid feedback. As Tripadvisor was founded on the idea of transparency, all of our leaders, including Steve, are doing their best to continue to maintain that level of service through our employees, travelers and partners. Communication, collaboration and inclusivity are of high importance to Tripadvisor. We hope you feel comfortable enough to bring your concerns to management, and/or HR, as they will be looked into thoroughly.
3.0
Aug 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work on lots of different projects and with different teams Fair and easy work life balance

Cons

Sterile environment. Data centricity limits creative ideas. I think the company is more focused on numbers and less about the creative side of the business. I thought that the people working there would be more open minded, because it is a travel company and this really was not the case. People are not warm, though they are nice. Hard to get to know people. People work in silos and not introduced to others. I really admired the company's origin but the company is now totally different than what it used to be.

avatar
Tripadvisor Response
5y
Thank you for your candid feedback. We Never Stop Learning and We Are Better Together are a couple of our core values and happy to hear you are able to collaborate on different projects cross-functionally. With this being said, we are disappointed to hear that the environment is not always inviting and we encourage you to speak with your HR Business Partner to see how we can improve as we are continuously striving to do better.
Viewing 229 - 231 of 1,372 Reviews

Glassdoor has 1,692 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.