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Tropical Smoothie Cafe

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Tropical Smoothie Cafe reviews

3.4

55% would recommend to a friend

(2,428 total reviews)

Eric Jenrich

68% approve of CEO

36% positive business outlook

Tropical Smoothie Cafe has an employee rating of 3.4 out of 5 stars, based on 2,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tropical Smoothie Cafe employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Basically all the employees are super nice and it’s a super chill environment and if you brought a friend to get hired also it was a lot more fun

Cons

The management is atrociously bad , like it’s ridiculous how badly managed the store I worked at was; our managers were super super nice as people and were pretty understanding if you worked while being in school but like nothing was ever organized and the owner literally took forever to supply us with things if we ever ran out (like pens, markers, brooms, etc). No one was ever put into the system right away so you had to keep track of your hours on your own for the first couple weeks and when you were finally put into the system you literally would have to constantly ask the owner to put your hours in for payroll to get paid for those weeks. Basically the only way to get hired is if you already know someone who works there which can honestly go either way. There was always someone quitting which would completely ruin the schedule and make us constantly short staffed which was terrible to work through; working when corporate came was absolutely horrific and our owner never ever kept his promises to reward us when we did well after corporate visits. The only reason I don’t give Tropical a one star is because everyone I worked with was super nice and funny. Being a shift lead was a ridiculous amount of work for only a dollar per hour extra and we never ever got raises outside of the minimum wage in the city being raised.

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Most of my coworkers were nice, and the staff at my location were understanding of and flexible with schedules.

Cons

Training in the beginning was a bit difficult as I relied on other coworkers to teach me what to do, the advice varied depending on who was teaching me.

Viewing 1 - 3 of 2,428 Reviews

Glassdoor has 2,460 Tropical Smoothie Cafe reviews submitted anonymously by Tropical Smoothie Cafe employees. Read employee reviews and ratings on Glassdoor to decide if Tropical Smoothie Cafe is right for you.