TruGreen reviews

Corporate took over our location and pitted everyone against each other. My job, while full and fulfilling in the beginning was chaotic and confusing in the end. New phone systems pushed our local customers into the corporate spiral nightmare created by an out of touch CEO. Outdated computer systems and frustrated management only accelerated their demise. In the end I had enough. You spend half the day sending the same report to 20 different members of "management", while ignoring customer complaints. Sales staff were encouraged to lie to get a sale. I was encouraged to have them pay for a year of service upfront, and inevitably Trugreen would mess it up.

Constantly misleading employees, promising 1/2 day Saturdays, lower sales quotas, only to continually tell the staff that they missed the number (regardless of performance) and that they will have to work until 6:00 on Saturday, instead of noon as promised. Sales people have to birddog their commissions to make sure they get paid properly. More weeks with problems than without. Management does not care and does not stand up for their sales staff. Rather - constant brow beating to get better numbers. The company talks about doing the right thing, but lies and misleads its customers as badly as it does to its staff. No concern at all for customer complaints, does not honor Do Not Call registries, badgers both existing and cancelled customers with constant telemarketing, and does not honor its commitment to customers to make good on damaged lawns, or ineffective applications. Simply - a dishonest company.