TruGreen reviews

3.4

57% would recommend to a friend

(2,987 total reviews)
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Kurt Kane

68% approve of CEO

52% positive business outlook

TruGreen has an employee rating of 3.4 out of 5 stars, based on 2,987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TruGreen employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

3K reviews
1.0
May 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Can't think of one that I cannot off set with a con

Cons

The company is structures so the "fat cats make all the money and the worker bees get whats left (the meager leftovers) I have never worked for a company that has such a high turnover rate. More people have quit than we actually have on staff. The job description is misleading. The company does not allow employees to have a work/life balance. The magic wand that was waved before my eyes showed me the company through rose colored glasses. When the blinders came off I was shell shocked. I had a life, now I am a TruGreen slave.

1.0
Apr 28, 2013

Worn Out!

Recommend
CEO approval
Business Outlook

Pros

Great relationship with customers, pride in ownership of your route, good exercise, good salary and overtime, excellent medical insurance

Cons

Excessive hours, terrible sales from the call center mean I have to work 5 times as hard to gain customers' trust and resell our service. "Digital marketing" is a joke. You can not sell lawn care properly without actually seeing the lawn you are trying to sell (get rid of Google Earth and send sales reps to properties to sell properly). Poor balance of work/family time. We are supposed to work 4 11 hour shifts a week but now we are working 5 days to hit our revenue goal.You always have to work more hours and wear yourself out because the company wants more, more, more production. Sometimes I don't even get home until 7:30-8:00 at night, after arriving before 7:00 am! Overtime is good, but I am worn out! You can not make spontaneous plans with family or friends, ever. Trugreen owns you.

2.0
Apr 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Good sales training if you get hooked up with the right Sales Manager. They will make you a one stop closing machine if you listen to them.

Cons

6 day work weeks pretty much year round. You have to "win" a three day holiday weekend. They strap you to a GPS radio that they can see your every move and will talk to you about it EVERY night you come back to the office to the point they even have the nerve to check your fingernails to see if they are dirty or not!!!. 11am-10pm work days Saturdays 9-possibly 6pm. You will be required to knock in "no-soliciting" neighborhoods. You WILL get rousted by police at least 2-3 times a month for knocking on doors. Commission against Draw Comp plan. If you go negative in commission you still get your meager draw but that negative commission follows you all year long unless you can make it up by some miracle. Only 2 people out of 12 actually can hit or zero out their commission. RSM are all about the numbers and could give a crap about customer service. Divisional Sales Managers hate the RSM's and make fun of them and the GM's constantly.

Viewing 2863 - 2865 of 2,987 Reviews

Glassdoor has 3,042 TruGreen reviews submitted anonymously by TruGreen employees. Read employee reviews and ratings on Glassdoor to decide if TruGreen is right for you.