TruGreen reviews

3.4

58% would recommend to a friend

(2,984 total reviews)
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Kurt Kane

68% approve of CEO

52% positive business outlook

TruGreen has an employee rating of 3.4 out of 5 stars, based on 2,984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TruGreen employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Sep 15, 2011
Recommend
CEO approval
Business Outlook

Pros

pay is ok weekly pay checks sal. + commission they were closed on sunday's they give everyone a chance to make money

Cons

bad work/life balance 6 days a week, normally 10am-9pm cold door-to-door knocking management don't care about you, look at you as a number cold calling they give you crazy sales numbers you have to hit in order to go home

3.0
Sep 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent Weekly base pay regardless of your success. Good work culture. Hard work and sense of urgency when selling will directly correlate to how much you make. Freedom to work your own sales approaches into the mix while in the Field and on phone. Employees and sales rep managers are fun to be around. If you work year around and consistently hit commission (75%) of the time you will make around 30,000 your first year. Not bad for an office who hires people with all different levels of education. (only 35% of sales rep force has college level education) If you have/or can pretend to be good with people in a friendly manner + quick on your feet/level-headed when talking to customers, this job will be fast to pick up. Benefits (health, dental insurance, PTO, 401k are all given to employees who have worked there 6months, which is quite long but the package is attractive. Overall, good place to learn how to sell.

Cons

This is a sell, sell, sell atmosphere, which is a good thing for some people. You must be somewhat of a self-starter as you won't get much out of training. Commission structure is rather weak, must hit around $2500 worth of sales a week just to get an extra 50 bucks in your pocket. I believe you only get 2% of sales commission from anything over 2500 dollars a week. You are strongly urged to at least hit your commission number every week, and you are highly micro-managed in the field. You must track your hits everyday from GPS phones/log sheets and record them vigorously so management can keep an EYE on you. It is a waste of time, and an attitude killer. Managers can lose allot of respect from their employees in a "Big-Brother' atmosphere like that. A collection of 3 or 4 bad weeks within a couple of months could mean bye, bye. During summer heat, you and your car will have to take a toll fulfilling door-to-door sales routes for 4-6 hrs a day, before going back to the office to cold-call the folks who didn't answer their doors. Gas compensation is a joke. Expect to work 1 or 2 Saturday mornings every month. Over time is given but it is HALF your pay instead of 1.5 (Chinese overtime). Oh yeah, and they lay off at least 65% of their sales force around mid-fall as there is not much to sell during the winter/fall seasons. Most will be given a measly unemployment and rehired the following spring.

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