TruGreen reviews

3.4

58% would recommend to a friend

(2,984 total reviews)
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Kurt Kane

68% approve of CEO

52% positive business outlook

TruGreen has an employee rating of 3.4 out of 5 stars, based on 2,984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TruGreen employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Jul 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Decent money sometimes....pay rate fluctuates so one week can be great, and the next can suck ass. Hmmmm...I think thats it

Cons

I've never worked at a job before where at least once a week I go through the entire day literally saying out loud..."I hate this messed up job!!!" But at the same time I like my job...I like working outside all day, and helping people establish a great looking lawn, Also, working away from any management all day is a plus too...its gives you a bigger sense of freedom. Back to the messed up part of the job....we are basically slaves...its all about the money with Trugreen. Thats it...thats all there is to it! ITS ALL ABOUT THE MONEY! Technicians are expected to hit insane goals everyday which averages to 20 or more lawns a day. This equals 6-10 miles of walking each day pushing and pulling heavy fertilizing equipment. This also averages to about 18 minutes spent on each property to have a realistic 10 hour work day...bullscrap I should literally spend at least 30 minutes on each property in order to treat the lawn properly. For example, how is a technician expected to fertilize an acre sized lawn and afterwards, walk the whole yard spraying every single weed in the yard. Some lawns should take an hour or two in order to treat it the way people are paying for, and this is impossible to do because techs are expected to hit their daily goal, otherwise they arent doing a good job in the eyes of management. But really they ARE doing a good job by spending time on the lawns instead of rushing through 20 plus lawns a day doing a half ass job! But that is not what Trugree wants...they want the application done and the bill left on the door, and hope that the customer doesnt complain if the lawn starts going downhill. Another issue....whats the ? is up with the Chinese overtime!!!!!!! I work 55 plus hours a week, which would be great if I was getting paid for it. I'd love to work all that overtime every week and make a ton of money, but instead Trugreen makes employees work ridiculously long hours, 6 days a week because the overtime rate is less than minimum wage. Mine averaged $5.50 an hour for overtime...ummmm is there something wrong here or what...I feel like I'm in bizarro world. Why Trugreen would you pay employees less money for the more hours they work...what the heck is wrong with you....greedy ass company. This job can seriously burn out a technician so fast, which is why the turnover rate is so crazy.

4.0
Jul 8, 2009

Not too bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary and comission for a sales position. Management is extremely laid back and easy to get allong with. People in all departments are very friendly. Realistic sales goals. Great comission program (up to an extra $600/week).

Cons

Working outside all day in the sun. Door to dorr sales can be tough (not for people with fear of rejection).

1.0
Jun 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, eight week lay off in the winter for those who like the down time, solo work that allows you to have most of the day to yourself, meeting interesting people, fair vacation plan

Cons

Horrible management that seems to be hired more on who is friends with who and not how competent they are to lead, and awful regional staff that manages from behind a desk and not the field. Technicians and sales people are treated like peons and slaves. Complaints are ignored, thinking outside the box is frowned upon because 'it's not the Trugreen way'. Problems go unfixed for weeks, months, sometimes even years. Overtime pay for technicians is a joke. Goals are ridiculously unachievable unless a person enjoys working 12 to 14 hour days six days a week. Spray techs are often pushed to make unethical choices regarding spray treatments to customer's properties so the daily production goal can be hit. Sales people are pushed to sell, sell, sell regardless of proper expectations or honesty. There's little room for advancement in the company, unless you're willing to compromise your integrity.

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