Is True Food Kitchen a good company to work for?

True Food Kitchen has an overall rating of 3.6 out of 5, based on over 749 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 47% of employees would recommend working at True Food Kitchen to a friend and 29% have a positive outlook for the business. The best reviews about True Food Kitchen have been left by employees working as Bartender , Server/Bartender and General Manager .

Does True Food Kitchen pay their employees well?

According to anonymously submitted Glassdoor reviews, True Food Kitchen employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at True Food Kitchen. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at True Food Kitchen?

47% of True Food Kitchen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated True Food Kitchen 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at True Food Kitchen?

Server (197) , Server/Waiter (87) , Hostess (70) , Bartender (31) , Server/Bartender (28) , Host (22) , Host/Hostess (20) , Line Cook (18) , General Manager (17) , Server/Waitress (12) , Busser/Runner (10) , Manager (9) , Sous Chef (9) , Chef (8) , Executive Chef (7)

What are the pros of working at True Food Kitchen according to real employee reviews?

"Good pay and good values behind their purpose in their meal" ((in 46 reviews)); "Great coworkers and great food!" ((in 41 reviews)); "Good people to work with" ((in 37 reviews)); "Local store staff are great." ((in 32 reviews)); "You make good money there at a price" ((in 27 reviews))

What are the cons of working at True Food Kitchen according to real employee reviews?

"managers were rude and not accommodating" ((in 35 reviews)); "Long hours and underpaid" ((in 32 reviews)); "Blatant favoritism." ((in 14 reviews)); "no work life balance even though company preaches it during all company conference calls." ((in 8 reviews)); "No benefits." ((in 8 reviews))

What are the top reviewed True Food Kitchen locations?

Austin , Chicago , Plano , San Diego , Newport Beach , Phoenix , Dallas , Atlanta , Nashville , Fairfax , Scottsdale , Palo Alto , Bethesda , Kansas City , Denver , Boca Raton , Walnut Creek , Pasadena , Jacksonville , Alpharetta , Houston , Santa Monica , The Woodlands , New Orleans , King of Prussia , El Segundo , Naples , Hackensack , Arlington , Garden City

True Food Kitchen reviews

3.6

47% would recommend to a friend

(737 total reviews)

Peter Koumas

Not enough data to show CEO approval

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (737 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

True Food Kitchen has an employee rating of 3.6 out of 5 stars, based on 737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The True Food Kitchen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

737 reviews

2.0

Sep 3, 2024

Rude management discrimination

Server

Recommend

CEO approval

Business Outlook

Pros

Kitchen staff is very friendly

Cons

Rude management, they dont acknowledge all of their employees, I went several shifts where I wasnt spoken to at all, very unprofessional. Most of the staff is either racist or prejudice toward black people. Kitchen managers always leaving early, not closing up. Front of house managers are rude, except Dennis, the assistant manager. Majority of the staff is LGbtq, which shows there is discimination in the hiring straight people. I do plan on reporting to corporate, but to any non lgbtq folks out there looking for a job, this is not the place.

True Food Kitchen Response

1y

Thank you for sharing your concerns. We are deeply sorry to hear about your negative experience and take allegations of unprofessional behavior and discrimination very seriously. We strive to maintain a respectful and inclusive work environment for all employees. If you have specific details or incidents, please consider sharing them through the appropriate channels so that we can address them effectively.

3.0

Sep 2, 2024

Great company, horrible management

Server

Recommend

CEO approval

Business Outlook

Pros

The company itself is amazing. The employee discount is great. I work at true food, and when I travel I always eat at true food

Cons

The downtown Summerlin location is a mess. There was a tyrannical manager who was kept employed despite numerous HR reports. She'd have friends post positive reviews about her performance on the yelp page and it would be so obvious because what customers leave reviews about the manager? Reviews that are legitimate are always about the food service and atmosphere, but every time this manager would terrorize her staff there'd suddenly be a glowing review specifically about her. Finally she was let go of recently but it took outrageously long. There wss many shifts with many servers but no tables because customers were put on wait lists. Now that problem has been remedied by giving the staff no shifts! Good luck getting hours here. New management got rid of eating breaks. As servers and bussers we are always on our feet burning through calories and we would be discouraged from ordering food and not allowed to eat. Sure I understand giving lunch or even mandatory 15 min breaks to eat can be a strain in this industry but seriously? We can't order a small meal and take a bite whenever we have a free second, or even 5 minutes? Working hungry contributes to exhaustion and foggy service. Closing duties at the end of the shift take up a lot of time.

True Food Kitchen Response

1y

Thank you for bringing these concerns to our attention. Your feedback is crucial for us to address issues regarding the management and staff operations. The situation with the previous manager is troubling and it's unfortunate that it took so long to come to a resolution. We also understand how frustrating it can be to have changes in your shifts and not be allotted the proper time for breaks and meals. We are committed to making improvements and ensuring a better experience for all of our staff members. Thank you again for your detailed feedback.

4.0

Aug 19, 2024

Great Work Enviornment

Server

Recommend

CEO approval

Business Outlook

Pros

True Food Kitchen is a place for unique individuals! Some of my closest friends came as a result of working for this company. We really care about the work that we do, the quality of service we provide for our guest, and the food we serve! Its rare to love and be proud of the food you’re selling as a server and I really do love it.

Cons

The hourly pay really sucks and even though we might make a little more in tips due to the food prices, its still not guaranteed because there is no automatic gratuity or suggested tip provided to our guest so we get a lot of 10% tips ,which don't pay the bills

True Food Kitchen Response

1y

We are thrilled to hear that you have had such a wonderful experience with the work environment. We strive to create a positive and meaningful work atmosphere. In regard to compensation, we understand the importance of fair compensation and the impact of tip variability on your overall earnings. Your feedback is valuable in helping us create a more supportive and equitable work environment.

Viewing 124 - 126 of 737 Reviews

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