TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
5.0
Oct 24, 2012

Challenging, dynamic, unpredictable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, driven-to-the-point-of-obsessed, people. Egalitarian environment. Transparent quality of communication from top to bottom. Gorgeous offices. Great snacks.

Cons

Unpredictable, projects subjects to big changes at the last minute. Flexibility is crucial to success here.

4.0
Oct 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Some really great people to work with. There's loads of talent and more vision than they know to do with. The folks who have been there awhile are supremely dedicated and knowledgeable, but they need to open up the discussions to some of the other talented folks in the building.

Cons

People are not being properly led. Many of the leaders fall into highly political behaviors as there seems to be a complete backlog of trying to get anything done. Technology team is old school thinking and can't get out of their own way - they spend so much energy trying to explain themselves and discussing how to make it seem like things are progressing - when they're not. The product team is all over the map - some very strong folks and others who are simply hard to work with. Way too much finger pointing in the wrong directions that everybody acts like they're constantly on their heels. People who are actually succeeding are not even recognized and many of the folks who are kicking ass are being directly blamed as the problem.... terribly strange.

1.0
Oct 22, 2012

Strategy changes with the wind

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A few smart people still remain. Free snacks and games.

Cons

There is little direction and weak leadership. The company goals change nearly every week and most time is spent butting heads with other departments jockeying for a prominent role in the devolving mission. At one time, TrueCar was an innovative and forward-looking company. After it 'reorganized' itself a few times , several talented people have been redirected to perform functions for which they lack experience or, more commonly, left the company. The CEO called the remaining staff 'crusaders' and the former staff 'mercenaries'. Many of the mercenaries should be more appropriately labeled 'heretics'. They once believed in the mission, but either no longer believe or are unable to pin down exactly what the mission is/will be this/next week.

Viewing 421 - 423 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.