TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
5.0
Jan 21, 2024
Recommend
CEO approval
Business Outlook

Pros

The people! The recruiting team worked diligently to find the best people, and the executive team put together a great team of individuals who worked well together. The benefits package was competitive. I truly felt my voice was heard within my department and the company as a whole.

Cons

The automotive industry issues really hampered the company's ability to grow.

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TrueCar Response
2y
Thank you for leaving us a review! Our employees, known as the TrueCar Crew, are a dynamic, innovative, and dedicated team working to bring the best products and services to our consumers and partners in the auto industry. We know that our people genuinely are TrueCar’s greatest asset. We appreciate your feedback on our talent acquisition team and the recruitment process we use to find the best candidates to join TrueCar. We are proud of the extensive benefits package we offer employees, including covering the cost of employee medical, dental, and vision at 100% and providing coaching and therapy sessions for employees. We encourage transparent communication and open dialogue across the organization and appreciate hearing your feedback that you feel seen and heard within your team and at TrueCar! We are excited about the innovative products and services we bring to the automotive industry and look forward to the future! Thank you for being part of the crew!
3.0
Jan 19, 2024

Great Benefits

Recommend
CEO approval
Business Outlook

Pros

Great medical and dental benefits.

Cons

There wasn't enough room for promotion.

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TrueCar Response
2y
Thank you for your feedback. We couldn’t agree more that TrueCar offers great benefits, including medical and dental, along with a host of other perks! We offer flexible paid time off (PTO), an annual wellness stipend, access to Udemy for learning and development, and monthly stipends for internet and cell phones, to name a few. At TrueCar, we’ve implemented quarterly feedback cycles helping to ensure that employees are engaging with their managers on a consistent basis to discuss their career goals and development opportunities. In addition, we encourage employees to reach out to the People Business Partner team to discuss career development further. Thank you for leaving us a review!
1.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

I don't think there is anything left that is a pro here anymore. - A naive first-time CEO who doesn't know what he is doing has made a coup up top and is getting rid of anyone who doesn't say "Yes Sir" - No stock benefit, earned next to nothing here - No work-life balance - Barely any bonus, they don't have funds for anyone below VP - Little to no benefits especially since they have taken everything away since COVID ended federally

Cons

Hope the CEO doesn't leave after bringing this company down to its knees.

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TrueCar Response
2y
Thank you for your feedback. As we enter 2024, we are excited about our new CEO and the vision our executive leadership team has outlined for TrueCar. Addressing fluctuations in TrueCar's stock prices, executive leadership has been transparent in discussing these matters during our monthly all-hands meetings. We've incorporated these insights into our company vision and outlined detailed one- and three-year plans. Our approach involves establishing clear goals with designated teams, and individuals held accountable for their contribution. Looking ahead to 2024, we anticipate an exciting period of transformation and positive change. As emphasized by our CEO in our January 2024 all-hands meeting, taking advantage of our flexible paid time off policy is crucial for employee well-being, encouraging everyone to recharge. Our wellness program further offers monthly opportunities for employees to engage in activities, challenges, and learning focused on physical, emotional, financial, and mental health. In addition, employees were recognized for their hard work and dedication, and bonuses were awarded to eligible employees, including VPs and below, based on individual performance in 2023. TrueCar offers comprehensive benefits to support employee well-being, including flexible paid time off (PTO) and an annual wellness stipend. Additionally, employees and their dependents can benefit from six coaching and six therapy sessions per year, fully covered by TrueCar. Our robust benefits package extends to 401k employer matching, learning and development opportunities like access to Udemy, and monthly stipends for internet and cell phones. In addition, TrueCar covers the cost of employee medical, dental, and vision at 100%. We are excited about the direction the organization is heading and the innovative products and services we can bring to our partners and consumers in the auto industry.
Viewing 64 - 66 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.