TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Aug 23, 2023

Struggling to survive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good compensation and generous benefits

Cons

Struggling business model that has tried to reinvent itself multiple times. Just waiting to fail or be acquired.

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TrueCar Response
2y
Thank you for taking the time to leave us a review. We are pleased to hear that you appreciated our competitive compensation and benefits packages! You are right. Our business model has experienced required change as the automotive industry evolves. Led by our new CEO, new functional leaders, and an upcoming mission, vision, and values launch later this year, we remain optimistic about what lies ahead for TrueCar.
5.0
Aug 21, 2023

Amazing Culture & Strong Mission!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Commitment to truly helping consumers Excellent benefits Talented people with a passion for their work Genuinely nice people

Cons

Most departments are running lean

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TrueCar Response
2y
It’s great to hear that you are enjoying your experience at TrueCar! Thank you for the review. We are committed to fostering an environment of collaboration, open communication, development, and transparency. You will have an opportunity to share any ideas for improvement in our upcoming annual engagement survey later this year. We hope you’ll take a moment to share any and all ideas with us.
1.0
Aug 20, 2023

Undervalued

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked with some amazing people.

Cons

The management in the hr department is a complete joke. After the old CPO left it got even worse with people getting promoted into undeserved roles. The people that had a pulse on reality and actual experience outside of the company quickly removed themselves from the oncoming train wreck leaving the rest of us as carnage. The unprofessionalism was astounding. New ideas are frowned upon. Hostile working relationships go unchecked and the senior manager couldn't even manage to change out of her bathrobe while virtually communicating layoffs.

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TrueCar Response
2y
Thank you for taking the time to leave us a review. We are sorry to hear this was your experience at your previous workplace. We are having trouble matching up the details and timeline provided. Regardless, we hope your subsequent role is supported by a strong and positive culture, which we strive for each day here at TrueCar!
Viewing 79 - 81 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.