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      TrueCar

      Engaged Employer

      TrueCar reviews

      3.7

      55% would recommend to a friend

      (434 total reviews)
      avatar

      Scott Painter

      29% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      434 reviews
      1.0
      May 11, 2022

      The stock price says it all

      Senior business development specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully stocked kitchen and meals delivered on Wed. Benefits were great and commission checks can be really good.

      Cons

      Abysmal management in the sales department and constant changing of goals. If a new idea didn't work immediately they would retreat and come up with something else. The goal posts and goals in general kept moving and there was 0 awareness on the sales floor,

      avatar
      TrueCar Response
      4y
      Thank you for the review, we are glad to hear that you think our benefits are strong. Since we moved to a remote workforce in 2020, our benefits have changed from having fully stocked kitchens and meals delivered on Wednesdays to benefits like monthly credits for at-home food delivery, internet/mobile phone service coverage and fitness expenses as part of our Dynamic Workplace initiative. If you are still a current employee and are open to discussing your feedback in regards to the sales department in more detail, we'd love the opportunity to hear more about your perspective. Please reach out to HRrequests@truecar.com or contact your department's People Business Partner directly. You can also use AllVoices, our anonymous feedback tool, to communicate with our People Team and senior executives without ever disclosing your identity.
      1.0
      Nov 12, 2020

      Commission Fight & Mgmt Turnover

      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      One pro - ability to travel

      Cons

      One year after resigning from my position with TrueCar and I'm still in a battle for my final commission. Apart from that, there are no redeeming reasons to work here. Dishonest management, high employee churn, high upper management churn, very little if any career opportunities available, and of course, commission theft. My lawyer has advised that it no longer makes sense to pursue my final commission so, at the very least, I'm happy to be done with them for good. This is among the worst places I've ever worked so if this post can spare one person from joining TrueCar it's a win. Good luck.

      1.0
      Jun 16, 2020

      Don't waste your potential.

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits can be good.

      Cons

      Terrible management, uninvolved unwilling and degrading. Pointless HR, report with or without documentation and it seems to be counted against you by management immediately. HR rep doesn't seem to take anyones complaints seriously, management proceeds with same behavior. There were many pointless events that focused on individual departments, and most events seemed centered around alcohol. Delayed transparency of impactful changes for dealerships. Advancement seems to be saved for whoever management favors. Maybe the repeat layoff cycle could potentially be avoided with less frivolous spending. What kind of company has annual layoffs!?

      Viewing 97 - 99 of 434 Reviews
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      Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.