TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
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Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
4.0
Nov 25, 2014

So far, so good.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your manager makes all the difference. Fortunately my manager really cares about my growth as an employee, and continues to look out for my best interests. I have only been around TrueCar for about six months, but already feel like an integral member of the team with a significant responsibility. Leadership on my team is great, and there are no weak links in my department. If you are capable and motivated, you will succeed at TrueCar.

Cons

Everyone works towards goals, not necessarily the greater good. There is a lot of talk about receiving the twice-yearly bonus which is dependent on hitting your goals. Executives are far removed from the rest company. There is a very little interaction between the top of the food chain, and the rest of company. Certain employees (upper management) are making money hand over fist, yet there is no employee stock buying program. Food! Seems petty, but when the wonderful kitchen full of snacks goes away due to cost cutting measures, you start to questions why certain teams continue to get daily lunches and dinners.

3.0
May 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, mid-level managers and below employees work extremely hard to get the job done. Great, hard-working and collaborative team members have kept me motivated.

Cons

Executive level management is disorganized. Company goals and strategies change constantly resulting in minimal security or stability. Salary increases and bonus scales are ridiculously difficult to attain even for super star workers. Very politically driven and appears that promotions and compensation are determined by politics rather than talent.

4.0
Oct 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Some really great people to work with. There's loads of talent and more vision than they know to do with. The folks who have been there awhile are supremely dedicated and knowledgeable, but they need to open up the discussions to some of the other talented folks in the building.

Cons

People are not being properly led. Many of the leaders fall into highly political behaviors as there seems to be a complete backlog of trying to get anything done. Technology team is old school thinking and can't get out of their own way - they spend so much energy trying to explain themselves and discussing how to make it seem like things are progressing - when they're not. The product team is all over the map - some very strong folks and others who are simply hard to work with. Way too much finger pointing in the wrong directions that everybody acts like they're constantly on their heels. People who are actually succeeding are not even recognized and many of the folks who are kicking ass are being directly blamed as the problem.... terribly strange.

Viewing 109 - 111 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.