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      TrueCar

      Engaged Employer

      TrueCar reviews

      3.7

      55% would recommend to a friend

      (434 total reviews)
      avatar

      Scott Painter

      29% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      434 reviews
      2.0
      Aug 7, 2025

      Poor Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People, pay, benefits, perks, are wonderful

      Cons

      Leadership has zero vision or business plan. They throw spaghetti at the wall to see what sticks and have no loyalty to the business, the board, employees, or shareholders. It's an entire team from a failed company Leaf Group who can't figure out how to grow revenue and so instead focus on removing headcount to improve EBITDA margins. They are also extreme micromanagers who do not value employee work-life-balance which I believe is a mechanism to make themselves feel competent given their extremely poor performance as an executive team, and to cast blame on others. They have essentially laid off almost every smart, talented, and tenured employee. The board is also extremely poor as you can see from the overall stock price over the last 7 years.

      avatar
      TrueCar Response
      10mo
      Thank you for sharing your thoughts with us. We’re glad to hear you’ve had positive experiences with your colleagues, compensation, benefits, and perks—all areas we’re proud to provide for our Crew Members. We also acknowledge that you have concerns about leadership, direction, and decision-making. We rely on every member of the TrueCar Crew to understand their role and how their contributions help drive our success. If you’re struggling to see the bigger picture or how your work impacts our goals, we encourage you to connect with your manager, function leader, or People Business Partner for clarity. You’re also welcome to bring your questions to our next company all-hands, our executive team is listening and ready to answer. Our goal is to create an environment where every member of the TrueCar Crew feels valued, supported, and excited about the future of TrueCar.
      4.0
      Jul 31, 2024

      Great experience so far

      Consumer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team environment and everyone is really helpful. Great perks and benefits as well. Small team so you don't get lost in the mix or feel like just another number.

      Cons

      Metrics and schedule adherence standards are a bit high maintenance. Have to be in your position for at least 6 months before you can switch roles. Small team so the workload is a lot sometimes.

      avatar
      TrueCar Response
      1y
      Thank you for sharing your feedback. This year we launched our new operating system, which has helped our team members formulate clear goals that set them up, and the organization for success. As part of this new operating system, leaders have started standing team calls with very intentional and clear guidelines for how to structure the calls. Presenting new ideas and formulating solutions are part of the standing agenda for these meetings. Implementing a chat option for rotation is a great idea and we encourage you to share this in your team calls as well. Thank you for sharing your experience and we look forward to hearing more of your feedback as you continue your employee experience at TrueCar.
      5.0
      Jul 5, 2024

      Working at TrueCar

      Business development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love the flexible schedule working for TrueCar! It is really nice to be able to spend time with my family and be able to have weekends off. I also love the friendly staff and support system that TrueCar has to offer. Coming from the retail side of the dealership, it is a night and day difference.

      Cons

      No complaints! Everything is amazing so far.

      avatar
      TrueCar Response
      1y
      Thanks for sharing your feedback! We're so glad you are enjoying your role and excited for the impact you will help us make at TrueCar.
      Viewing 142 - 144 of 434 Reviews
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      ReviewsTrueCar reviews

      Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.