TrueCar reviews

If you want to work just for the money, have to deal with politics and spend your time on a brand that is at the bottom of the market, you should join the team here. Any review can be done by someone who had a bad eval or something like that, so let me give you some estimated numbers/facts. Since I started at TrueCar: -New CFO, CPO left, two SVPs have left, 3 directors have left. -Another two VPs are leaving in the next 3-4 months (announced) -Last year, the total number of just product/tech people that have left is around 25-30%. This not an exaggeration, it was announced by HR. We were told that most of these "we wanted gone". I'd beg to differ and it shows you how incompetent this company is. Not convinced? -Budget is very difficult to get here. The company is doing so poorly that any amount requested has to wait for the next QTR to help ease expense on the current one. -Leadership is very bad. Zero strategy, product is years behind, favoritism. You name it. -On this note, there are many who have a title/role they are nowhere near qualified for. -The people they are bringing in to lead departments are mostly talking heads. Some of them are coming into the organization from day one and trying to tell everyone how to do their jobs. I haven't been directly impacted, but I know people who are on the way out (by choice) because of it. I implore you to look at financial statements/earnings and listen to the calls. Then go and listen to the competition. That will tell you all you need to know. In summary: lots of bad change, lots of politics, and no innovation. This is the worst company I have been employed at and I will not be employed here much longer.

In my time there, Truecar never really had a strong tech and/or product leader. It's currently being run by inexperienced acquihires from a smaller, less-relevant company that was going under. Unfortunately their poor decision making and lack of experience has painfully shown in a record number of people leaving. Record, numbers. I know you see/hear this a lot on Glassdoor for various companies with poor cultures, but in my entire career I have never seen such a voluntary exodus of talent relative to the size of the department/company. There's a severe... severe... severe... lack of consideration to diversity within management. Everyone is white, and everyone is within this inner circle of acquihires. Every... one. It's gotten so obvious, that even the other white people have been vocally uncomfortable about the optics of it all. It's evolved to the point where we used to just hopelessly joke about it, because what else can you do? As written in another review, it's a bad sign when your own HR department is writing scathing reviews about the company. I felt bad because i used to see HR people constantly behind closed-door exit meetings. I can only imagine how that wears you down to always have to bear the brunt of the poor leadership. No mobility in career. Titles at truecar do NOT indicate ability or aptitude. They're essentially awarded to coincide with whatever your pay scale is. I've seen VP's there only have 1 direct report, directors have none. While the CEO seems to have done a good job for what he was hired for and has generally received good ratings, at this point the lack of intervention to help fix the culture and leader issues for the other c-levels has to be factored into that opinion.