Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 66 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 29 reviews)); "Great culture and Atmosphere at Trupanion" ((in 18 reviews)); "Amazing work life balance Largely work from home Free pet insurance (for one pet)" ((in 16 reviews)); "There is a good work life balance and they're very diverse." ((in 14 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 29 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 25 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 24 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "low salary" ((in 11 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

5.0

Jan 21, 2017

I love my job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A group of hard working, compassionate people! Everyone is always trying to do better than we previously have.

Cons

Growing a business can have its hurdles. There is a lot of change and with some back pedaling to be better.

5.0

Dec 23, 2016

They really care about pets!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pets are the priority. Great business model. Team is passionate. It's fun to go to work most days.

Cons

It's a startup culture so it's fast-paced and things change frequently.

1.0

Dec 19, 2016

One of the WORST companies to work for!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Health benefits, bring your dogs/cats to work; location

Cons

SO many you could write a book about them! Management is NOT open to everyone's needs and they have their favorites and they will treat you like gum under their shoe if you aren't on their "favorite" list; they don't listen to your concerns but rather talk about you and mock you behind your back. They spend more time shopping online, smoking, take shopping/coffee breaks or just gossiping than actually working as a manager. They are overpaid babies. They allow some dogs even if they are aggressive if you once again, fall under their "like" category. The CEO spends him time gossiping and taking trips instead of making sure his company is being run properly. It's like a bunch of pre school children there. You really have to go in heartless and without a back bone to survive. Their turnover rate is TREMENDOUS and if you call out sick, or a family member is sick/passed away; prepare for a "warning" slip from them. They don't care what your situation is if you aren't their favorite.

Viewing 352 - 354 of 427 Reviews

Jobs at Trupanion

Operational Accountant

Operational Accountant

Accounts Payable & Accounts Receivable Specialist

Finance Operations Analyst

Accounts Payable & Accounts Receivable Specialist