Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 67 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 26 reviews)); "Great culture and Atmosphere at Trupanion" ((in 22 reviews)); "Amazing work life balance Largely work from home Free pet insurance (for one pet)" ((in 15 reviews)); "There is a good work life balance and they're very diverse." ((in 13 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 25 reviews)); "low pay but can bring pet to work" ((in 24 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 22 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews

5.0

Jul 4, 2019

Great place to work!

Claims processor

Recommend

CEO approval

Business Outlook

Pros

-Motivating, competitive pay structure -Office perks (pet-friendly, free dog walking service, monthly cake day, and more) -Emphasis on intentionally positive, sustainable company culture -Managers are supportive and adept -Remote working options -Somewhat flexible schedule options

Cons

-Took a few interviews to get hired, and another few to change departments/positions

Trupanion Response

7y

Thanks for your review!

5.0

Jun 23, 2019

Love this place!

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Love this job! Excellent at work-life balance! Do great things get rewarded!

Cons

Work remotely so everything is based on PST time zone can be difficult when in a different time zone.

Trupanion Response

7y

Appreciate you taking time to post a review!

5.0

Jun 20, 2019

Life saving job for a burnt out vet assistant

Fast track claims

Recommend

CEO approval

Business Outlook

Pros

Great benefit and flexible working conditions. Great people, great environment, and options to go remote. Management is always looking for ways to do thing better.

Cons

Remotely attended meeting are often a little clunky.

Trupanion Response

7y

Thanks for posting and for being part of the team!

Viewing 370 - 372 of 427 Reviews

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Trupanion

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Great place to work!

Love this place!

Life saving job for a burnt out vet assistant

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