Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 67 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 26 reviews)); "Great culture and Atmosphere at Trupanion" ((in 22 reviews)); "Amazing work life balance Largely work from home Free pet insurance (for one pet)" ((in 15 reviews)); "There is a good work life balance and they're very diverse." ((in 13 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 25 reviews)); "low pay but can bring pet to work" ((in 24 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 22 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews

5.0

Jun 12, 2019

I love working here!

Team manager

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits fully paid. Lots of office dogs. Generous paid time off, including a 5 week paid sabbatical every 5 years. Ability to work from home.

Cons

The work can be stressful at times - it does include some customer service.

Trupanion Response

7y

Thank you for posting - we're glad you are here and happy!

5.0

Apr 25, 2019

Effort Recognized, AMAZING People!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits Bring your pet to work Lots of potential for upward mobility Hard work and positive attitudes are recognized Transparent communication Always striving to do better (Innovative and Fair)

Cons

A little tight on parking spots at the moment, but it's Seattle. I love this company!

Trupanion Response

7y

Thanks for this review!

3.0

Apr 19, 2019

Great benefits and great people

Communications director

Recommend

CEO approval

Business Outlook

Pros

The teams are wonderful and the type of people you become life long friends with.

Cons

In a higher level role bureaucracy can be drag.

Trupanion Response

7y

Thanks for taking time to post a review!

Viewing 373 - 375 of 427 Reviews

Jobs at Trupanion

Customer Retention Specialist (Pacific Time Hours)

Learning & Development Partner

Learning & Development Program Lead, Sales Experience

Accounts Payable & Accounts Receivable Specialist

Director, Partner Support & Engagement

Trupanion

Trupanion reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I love working here!

Effort Recognized, AMAZING People!

Great benefits and great people

Jobs at Trupanion

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