Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 68 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 26 reviews)); "Great culture and Atmosphere at Trupanion" ((in 19 reviews)); "I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge" ((in 14 reviews)); "There is a good work life balance and they're very diverse." ((in 13 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 31 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 23 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "low salary" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews

1.0

Dec 15, 2014

TRU- Disappointment

Territory partner

Recommend

CEO approval

Business Outlook

Pros

Great presentation recently as we all got together in Seattle for our annual meeting. Everyone loves animals, wants to protect them while building a book of business.

Cons

Saw many tru personalities over the few days I spent in Seattle, contacted 'dismissed' TPs following my trip - consensus is to watch out for leadership team and not to trust them. Very sad to have learned this. Very good and passionate people have invested time, energy and money into clouded mismanagement of goals and direction for a company with no real consideration for the TPs that have built the company. There's 0 security as they can cancel your contract if you disagree with them at all or if there is a personality conflict.

4.0

Dec 8, 2014

Trying to do it right

Manager

Recommend

CEO approval

Business Outlook

Pros

Trupanion is innovative and they really care about pets. They go out of their way to pay claims and make sure their policy holders understand the policy.

Cons

Rapid growth can make things fall through the cracks. Occasionally processes change without full understanding of how those changes will effect other areas of the company.

5.0

Dec 3, 2014

Trupanion Rocks!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company culture is AWESOME. Lots of internal growth opportunities. Benefits are great... you can bring your pet to work! Our CEO is down to earth and everyone is here to make a difference in the vet/animal industry.

Cons

Separate offices increase communication problems. Salaries are on the low end.

Viewing 406 - 408 of 427 Reviews

Jobs at Trupanion

Director, Partner Support & Engagement

Finance Operations Analyst

Operational Accountant

Customer Retention Specialist (Pacific Time Hours)

Inbound Sales Specialist - (Pacific Time Hours)

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