Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 68 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 26 reviews)); "Great culture and Atmosphere at Trupanion" ((in 19 reviews)); "I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge" ((in 14 reviews)); "There is a good work life balance and they're very diverse." ((in 13 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 31 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 23 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "low salary" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

5.0

Nov 14, 2014

Fast Growing Company, Tons of Opportunity, Cool Place to Work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relaxed but professional environment, great benefits, pets in the office, approachable but seasoned and knowledgeable leadership.

Cons

If someone seeks structure, a traditional corporate environment and buttoned up leaders this may not be the place for them.

1.0

Oct 31, 2014

Tick Tock

Partner

Recommend

CEO approval

Business Outlook

Pros

Some great people in the mountain of mis-management -

Cons

Cancellations of TP's contracts to buy time to appease new stockholders instead of working with partners who helped form a once great company.

1.0

Oct 20, 2014

Trupanion jobs - Working inside and outside the office

Territory partner

Recommend

CEO approval

Business Outlook

Pros

The people who work as "inside" employees at the office in Seattle seem to have awesome teamwork skills. The atmosphere immolates a big, happy family. Additionally, taking your pet to work is awesome and shows how much Trupanion believes in the human-pet bond. Trupanion even employees "dog walkers" so employees who bring pets to work do not have to "take a break" to perform their job duties. Trupanion outside employees are called Territory Partners. They are the individuals who actually promote the product and build relationships with Veterinarians across the country. Their goal is to educate these practices so the vets themselves can actually make a recommendation to their clients. Being a Territory Partner has a lot of options for an employee because it allows the person to basically "own" their own franchise and operate day to day on their terms.

Cons

Trupanion's Management seems to team treats the Territory Partners as if they are expendable. Their inner philosophy seems to be "What have you done for me lately." They have a huge turnover rate. Trupanion hires these "partners" as franchisees without any salary or benefits. The partners even have to pay for their own collateral material such as brochures and etc.. However, they set strict and sometimes unreachable selling quotas and then often "let someone go" when they don't meet the quota--even if that individual had previously done well.

Viewing 409 - 411 of 427 Reviews

Jobs at Trupanion

Accounts Payable & Accounts Receivable Specialist

Customer Retention Specialist (Pacific Time Hours)

Operational Accountant

Finance Operations Analyst

Inbound Sales Specialist - (Pacific Time Hours)

Trupanion

Trupanion reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fast Growing Company, Tons of Opportunity, Cool Place to Work!

Tick Tock

Trupanion jobs - Working inside and outside the office

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