Trupanion reviews

3.2

41% would recommend to a friend

(428 total reviews)
avatar

Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

428 reviews
4.0
Jun 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits for the employed individual

Cons

Benefits do not extend to family members

avatar
Trupanion Response
2y
Thanks for your review! We are glad to hear that our employee benefits package is highly appreciated. Most of our benefits do extend to family members at an additional cost and we recommend contacting Benefits@Trupanion.com with any questions you might have.
3.0
Jun 27, 2023

Leaders Not Aligned on Direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work environment fast, fun and innovative when business is booming.

Cons

A lot of projects never get off the ground due to changing priorities. This can leave you lacking a sense of accomplishment.

avatar
Trupanion Response
2y
Thanks for sharing your experience! Trupanion thrives from individuals like yourself who find success in a fast-paced and creative environment -- thank you for being part of it! We encourage you to open a dialog with your team leadership regarding your experience. If you have further feedback you would like to share, please reach out to our Senior Director, People and Talent at Jennifer.Hernandez@Trupanion.com
2.0
Jun 23, 2023

Dysfunctional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Competitive salaries - Remote-first work - Not centered around one time zone

Cons

- Poor senior management - Continuously bad business decisions - Lack of department cohesiveness - Lack of strong project planning and oversight

avatar
Trupanion Response
2y
Thank you for sharing your experience. I am glad to hear that you benefited from our remote flexibility and compensation package. Our Learning & Development team has been continuously creating more resources to help managers in all stages of experience continue to level up their leadership skills. If you have any further insight you would like to share about unifying our North American and UK technology teams, we are always open to feedback and you can share suggestions or ideas via People.Operations@Trupanion.com to get connected with the team who can support further process improvements.
Viewing 115 - 117 of 428 Reviews

Glassdoor has 444 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.