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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (427 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Reviews by job title

      427 reviews
      4.0
      Jan 30, 2026

      Ok but not ok

      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and pay, and nice time off

      Cons

      Mentally it’s horrible call center

      3.0
      Jan 15, 2026

      No transparency

      Claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and flexibility, a lot of great coworkers

      Cons

      No transparency - we have been experiencing low work loads for months and been told it’s a software issue not pulling tasks properly, it’s just due to reorganizing responsibilities, not to worry, and then they suddenly did a layoff where a substantial amount of upper management was removed, and the communication to the team has been minimal.

      avatar
      Trupanion Response
      5mo
      Thank you for taking the time to share your insights and experience of working at Trupanion. We genuinely are glad to hear that you have built strong connections with your colleagues and value our benefits package. We also acknowledge the areas you've mentioned that need improvement when it comes to departmental communication and the frequency and content of messaging coming from leadership. If you have any additional feedback or insights you'd like to share, we encourage you to set up a confidential time with People Operations and your People Business Partner.
      Viewing 10 - 12 of 427 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.