Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 68 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 26 reviews)); "Great culture and Atmosphere at Trupanion" ((in 19 reviews)); "I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge" ((in 14 reviews)); "There is a good work life balance and they're very diverse." ((in 13 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 31 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 23 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "low salary" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews

2.0

May 14, 2025

Pay inconsistency

Retention

Recommend

CEO approval

Business Outlook

Pros

Great pay system WFH Provide equipment Good benefits

Cons

Pay can sometimes be late or even short, happened multiple times. Poor leadership communication, understaffed call queues

1.0

May 8, 2025

Good pay , but you pay with your mental health

Retention specialist

Recommend

CEO approval

Business Outlook

Pros

*pays well *lots of pto *no attendance policy

Cons

*management doesn’t talk to you *favoritism *no real retention training just scenarios that are nothing like the phones *you do all the work including follow ups *stressful environment *no communication between departments

5.0

Apr 20, 2025

Love it

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great culture, pay and not a hard job. 5 weeks and 20k in stock and they pay my medical and dental.

Cons

I have no complaints as of yet.

Viewing 22 - 24 of 427 Reviews

Jobs at Trupanion

Veterinary Sales Associate (Part-Time) – Seminole County, FL

Seminole, FL

View job

Operational Accountant

French Bilingual, Partner Support Coordinator

Territory Sales Partner - Knoxville, TN

Knoxville, TN

View job

Territory Sales Partner - Fort Myers, FL

United States

View job

Trupanion

Trupanion reviews

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Pay inconsistency

Good pay , but you pay with your mental health

Love it

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