Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"Great Coworkers" ((in 11 reviews)); "People you work with are mostly nice" ((in 10 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Easy work environment and learning place" ((in 3 reviews)); "Paid holidays." ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 74 reviews)); "Awful upper management." ((in 16 reviews)); "Poor management makes for frustration among employees." ((in 16 reviews)); "No training" ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 11 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

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Trustco Bank

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.5

Career opportunities

2.2

Culture & values

2.2

Compensation and benefits

2.1

Senior management

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

361 reviews

2.0

Nov 8, 2019

Not what I hoped for

Assistant branch manager

Recommend

CEO approval

Business Outlook

Pros

Some friendly staff with good intentions. Trainers are nice and leadership seems nice at face value.

Cons

Poor implementation of procedures. Poor Communication from upper management to the front-line staff. Lack of willingness to adjust to the ever-growing global market trends.

1.0

Mar 23, 2019

HORRIBLE

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

The people you meet

Cons

Branch admin sucks. TrustCo is toxic RUN

2.0

Jul 15, 2018

Assistant Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Semi-cheap health insurance, close at 3pm on Tuesday's

Cons

Skeleton crew, very last minute schedule changes, difficult sales goals, bad upper management

Viewing 31 - 33 of 361 Reviews

Jobs at Trustco Bank

Full Time Courier - Longwood, FL

Longwood, FL

View job

Full-Time Teller - Malta, NY

Full Time Teller - Delmar, NY

Teller - Loudon Plaza, NY

Part Time Teller - Red Hook, NY