Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"Great Coworkers" ((in 11 reviews)); "People you work with are mostly nice" ((in 11 reviews)); "Good benefits for a job" ((in 7 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Paid holidays." ((in 4 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 70 reviews)); "Awful upper management." ((in 16 reviews)); "Poor management makes for frustration among employees." ((in 14 reviews)); "No training" ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 12 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Ratings by demographic groups

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Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews

3.0

Apr 20, 2015

Assistant Branch Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work load is slow. coworkers are very friendly and willing to help all the time.

Cons

pay rate is veeeery low. their system is old and we working at the branch level have no resources to really help customers at the moment. everything takes days to get resolved if not weeks.

4.0

Apr 19, 2015

Teller

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A good step stool on building your career.

Cons

The distance was too far for me

3.0

Apr 2, 2015

A great place to learn and gain valuable experience.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They will fully train you in the ways of old fashioned banking. The customers, once warmed up to you will turn into the best part of your day. They are a true community bank.

Cons

You will go a few hours a day without any customers and when you do finally get someone through the door the other two tellers in the line are doing what they can as well to service them. This is not out of competition but sheer boredom. Be careful of who you are working with and the conversations you have. Everything you say can and will be used against you.

Viewing 340 - 342 of 361 Reviews

Jobs at Trustco Bank

Full Time Courier - Longwood, FL

Longwood, FL

View job

Part Time Teller - Red Hook, NY

Full Time Teller - Delmar, NY

Teller - Loudon Plaza, NY

Part Time Teller - Florida

Longwood, FL

View job

Trustco Bank

Trustco Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Assistant Branch Manager

Teller

A great place to learn and gain valuable experience.

Jobs at Trustco Bank

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