Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 12 reviews)); "Some great customers and employees" ((in 7 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Paid holidays." ((in 4 reviews)); "Easy work environment and learning place" ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 74 reviews)); "No training" ((in 15 reviews)); "Awful upper management." ((in 15 reviews)); "Poor management makes for frustration among employees." ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 12 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (361 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews

2.0

Jan 6, 2013

Irregular schedules, little consistancy.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

-Some of the managers will truly take you under their wing and give you "on your feet" training. That will serve you well in the future. -You will gain experience that will transfer well to another bank when you leave after 6 months.

Cons

-The schedules are constantly changing -Low pay -Very Very little recognition for Assistant Managers and Tellers -Extremely poor management training -Extensive travel (sometimes being told at 8am that you have to go to a branch AN HOUR away) -Terrible bank software and systems -Terrible hours (8 - 6 is a little insane when NO ONE comes in past 5) -No commission for the Assistant Managers who do all the traveling and write ups.

1.0

Apr 11, 2024

Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture and good tech leaders

Cons

WFH not available at this point

4.0

Jun 29, 2022

Good place - low salaries

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good environment and management too

Cons

The salaries are a bit below average

Viewing 352 - 354 of 361 Reviews

Jobs at Trustco Bank

Full-Time Customer Service Coordinator - Longwood, FL

Assistant Branch Manager I - Windermere, FL

Staff Accountant - Glenville, NY

Branch Manager - Route 2 Branch (Latham, NY)

Wealth Management Trust Administrator - Albany, NY

Trustco Bank

Trustco Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Irregular schedules, little consistancy.

Culture

Good place - low salaries

Jobs at Trustco Bank

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