Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"Great Coworkers" ((in 11 reviews)); "People you work with are mostly nice" ((in 11 reviews)); "Good benefits for a job" ((in 7 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Paid holidays." ((in 4 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 70 reviews)); "Awful upper management." ((in 16 reviews)); "Poor management makes for frustration among employees." ((in 14 reviews)); "No training" ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 12 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (361 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews

1.0

Dec 10, 2024

Avoid

Assistant brand manager (abm)

Recommend

CEO approval

Business Outlook

Pros

Not one. HR is a joke.

Cons

To many to name. Ronnie for sure.

3.0

Apr 24, 2024

Great starter bank

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Great place to get your foot in the door for banking. I recommend getting a mentor within the company, and staying connected with them.

Cons

Overworked, no work like balance, and low pay compared to other banks

1.0

Oct 28, 2023

Abandon all hope ye who enter here

Assistant branch manager

Recommend

CEO approval

Business Outlook

Pros

- Nice colleagues across the branches - Networking opportunities if you want to work in real estate - Banker's hours and holidays

Cons

- Low pay - Strict quotas for no reward other than the threat of termination - Skeleton crew model means you will have to often be a literal teller while trying to meet your mortgage quotas (and forget about having Saturday off!) - Interactions with operations are standoffish at best - No support from corporate in regards to leads, they want you to go door to door like a kitchen knife salesman selling mortgages

Viewing 43 - 45 of 361 Reviews

Jobs at Trustco Bank

Full Time Courier - Longwood, FL

Longwood, FL

View job

Full-Time Teller - Malta, NY

Full Time Teller - Delmar, NY

Part Time Teller - Red Hook, NY

Part Time Teller - Florida

Longwood, FL

View job

Trustco Bank

Trustco Bank reviews

Company ratings over time

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Reviews by job title

Avoid

Great starter bank

Abandon all hope ye who enter here

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