Pros
Very good product that people want to buy.
Cons
As a sales rep for Tuff Shed, your pricing will always be more than a Tuff Shed sold at Home Depot. If you work at the Escondido factory, there is a brand new Tuff Shed sales center at an Escondido Home Depot. I made sales to customers and then had to cancel them because I was undercut by Home Depot and Tuff Shed management didn't care. Whatever is worse than micro management, is what goes on, company wide, at Tuff Shed. It's not enough to log every customer interaction in Salesforce, you have to then log your totals on an Excel spreadsheet. Every sales position I've ever been in, if you're exceeding your sales objective, you're left alone. Isn't that why we're in sales? Not at Tuff Shed. Your manager will grade your customer interactions. It doesn't matter if you sold the customer a shed or not, if you don't enter a detailed description of your customer interaction, and illustrate the sales progression, you could receive a failing grade. You'll be paid $15 an hour and 2% commission. You have to clock in and clock out for lunch. Even if you have a customer sitting in front of you and another waiting, if you don't take your lunch inside of your first five hours, you'll receive a lecturing email from your GM. There's no training - you have to learn on the job - but that won't spare you from receiving nasty grams from your GM. Maybe (I'd imagine they'd have to be) the GMs at other Tuff Shed locations are easier to work with, but the one in Escondido... he can't talk to you like a human. He can't simply ask you why you did or didn't do something, he feels compelled to send you a negative, condescending email instead. You have a regional sales manager who is spread so thin, he or she will be completely useless. You might see that person once, every other month. There's a corporate marketing department, but you're still required to place Craigslist ads and book your own home shows, and the Tuff Shed website is out ranked by the Home Depot version. As a sales rep, your an employee, but your Home Depot equivalent is a manager, so you lose again. I gave the owner a failing grade because, although he seems like a nice man, he lets all this BS go on underneath him.
