Incredibly harsh demands for very little pay. There is a time limit on all sessions, for some it is as low as 20 minutes, which makes it nigh impossible to get any teaching done. Breaking the limit too much will result in a probationary period. Hours are limited to 28/wk, and the pay is so low you have to have another gig because this will not sustain you regardless of where you live. Moreover, it is actually incredibly difficult to rack up 28. You definitely can't schedule that much, because the scheduling is organized in such a way that you can count yourself lucky if you squeeze in 7 hours. Why does it matter? You get paid a portion of your waiting rate on-shift; otherwise you can come in and hang out in the queue to get a random stray student, but you only get paid for time spent in session. So with little to no shift availability, you have very few opportunities to learn. It's worth to keep in mind that we keep getting told that we are low on tutors for a particular subject, but there's barely any shifts available as-is with the current number of teachers. Quality specialists are just sort of... there. They make or break your promotion from newbie to intermediate, and so on, but their reviews don't always match up client satisfaction. The protocol is all over the place and you need to check upwards of 3 different, sometimes self-contradicting sources to figure out your course of action in weird situations. Also, since you are a part-time employee as a tutor, you don't get any benefits.