Tutor.com reviews

1. Management is exceptionally arrogant and careless. They know all too well that they can just find more tutors and so they have little care for the work environment or happiness of their tutors. Their pay is quite low considering the quantity of material they expect tutors to cover. 2. Criticism is abundant and praise limited. Senior tutors and "mentors" will rip you up one side and down the other for things as simple as "giving too much of the answer away" or "greeting the student in a friendly, but not sanctioned manner." They have pre-scripts for many things including greetings. I liked to say "Hi, How are you today?" They preferred I used the prescripts, which made students feel like numbers. 3. I was there well past the advancement point and even brought it up with the "mentor." She simply ignored me and offered no reason as to why I was not promoted. 4. Resources - There are next to none! You are on your own to find material, examples, extra help for students, etc. Tutor.com does NOTHING to facilitate your tutoring. 5. Students - They will tear you apart expecting you to know anything and everything. They have no manners and no patience. They will demand your time and demand that you "do the problem for them." When you explain that you cannot do that per policy, they will cuss at you. 6. Work - I was a biology tutor, which covered everything from plant cycles to molecular biology to anatomy to mendelian genetics to immunology and more. You have no idea what the questions will be ahead of time, so you sign in, get the question, and start the 20 minutes session IMMEDIATELY. You can refuse sessions due to content, but refuse too many and your "acceptance rate" drops and you get reamed out by management and no promotion. If you go over the 20 minutes, you get..that's right...reamed out by management. Imagine you know everything there is to know about molecular biology, anatomy, physiology, etc. because you hold an M.D. Great right? You can really teach the kids something. Too bad you get 5 plant questions in a row and your acceptance rate tanks. Management treats you like an idiot and tells you to read up. You suggest they make a few more categories in biology so students can pick say PLANTS, GENETICS, ANATOMY, ETC. Management ignores you and tells you to read more. That's how it goes.

I have no clue why some reviews praise the mentor system. Your mentor rarely (if ever) offers much encouragement and berates you for the tiniest infractions. Your boss (aka mentor) suggests "improvements" for your sessions even for the very sessions I receive excellent feedback and ratings on just to hold you back from promotion and to keep you on your toes. They pay tutors the same regardless of which subjects you tutor. If you're planning to tutor chemistry, physics, or calculus, beware that the questions can be extremely random and they expect you to be an encyclopedia (when they pay so little!), so that will hurt your ratings and stats. For example, college students log in and ask upper year civil engineering questions as "Physics" and if you decline them, your stats look bad and your boss gets angry at you.