Tutor.com reviews

3.2

46% would recommend to a friend

(168 total reviews)

Hyoung Jun (Joshua) Park

36% approve of CEO

33% positive business outlook

Reviews by job title

168 reviews

Reviews about "Compensation"

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4.0
Jun 24, 2013
Recommend
CEO approval
Business Outlook

Pros

-flexible hours: They recommend that you work at least 5 hours/week, but they generally leave you alone as long as you are tutoring regularly (a couple sessions or 1-2 hours every week) and pulling in good student ratings after the initial probationary period. They do a lot of onboarding during the summer and I see a lot of new hires complaining about the lack of hours/sessions. That's not really Tutor.com's fault though. There is just lower demand during the summer due to most students being on summer vacation. High demand points are when schools start back up again in late Aug/early Sept and before finals/major exams (Spring Break in March, finals in late May/early June). During the regular school year (Sept-June), I have also never had a problem picking up sessions either through scheduled hours or just by floating but I do tutor in the high-demand math subjects. - no commute/work from anywhere with a good Internet connection - making a positive difference in students' lives; wide variety of students - performance bonuses - doesn't require you to have a master's degree; allows you to work your way up

Cons

- no benefits - As an independent contractor, you have to handle the self-employment tax. - As a tutor, management can only confirm dates of employment and cannot give you a reference letter. - limited career advancement: There are tutoring tiers but after you have reached the top tier (Tutor 3 status) and been a mentor, there really isn't anywhere else for you to go (or at least if you don't live in NY). I would like to see different professional development opportunities offered. - unable to interact with other tutors (can get lonely) - Mentor quality is highly variable. Some mentors are clearly better than others and there seems to be high turnover in this role. Even with all of these cons, I am still glad I am in this role and generally quite satisfied with the company. You just have to know what you are getting yourself into and take the initiative for your own improvement since this is a virtual role where you have a lot of independence.

5.0
Apr 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Extremely flexible scheduling. In theory you need to work a minimum of 5 hrs/week, but they won't really bother you if you need to take several weeks or even a month off. The schedule for each week opens the week before - Tutor 2's and 3's get priority access, then Tutor 1's, then probationary tutors (new hires). Pay for the upper level math/science subjects is actually pretty good, and they are always hiring good tutors in calculus, physics, chemistry, and statistics. With a performance bonus it's quite possible to earn $15/hour in those areas. With good ratings, you'll be promoted quickly. Their unique mentoring system is well designed. Each tutor is assigned a mentor who reviews his work periodically, answers questions, and gives the tutor feedback. Tutor.com takes student ratings seriously. They determine performance bonuses, and your mentor will often contact you about sessions where you received a poor rating (particularly if you're new). Don't take the ratings personally; use them as a chance to improve. I've never encountered a rude or abusive student, out of well over a thousand tutoring sessions - but then again, I tutor the upper level math/physics topics, so the students I'm working with are probably more mature. It's really rewarding work, especially since you work with a lot of military students (tutor.com has free tutoring for the military). Students ask a wide variety of questions. This is definitely a great way to keep your math/science/problem solving skills sharp.

Cons

It's part time work with no benefits - but then again, this is an online tutoring business. You can't expect a 6 figure salary with a Cadillac health care plan. There is no way to talk to other tutors. It would be nice to have some sort of forum where we could do that. Writing on the whiteboard with a mouse or touchpad can be a pain, but you will get used to it.

4.0
Mar 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Pays noticeably better than minimum wage, Offers the opportunity to help kids learn and be more confident

Cons

Some students are not easy to work with, and the angry kid that is mad at homework leaves then can review your performance. It evens out, but that is pretty rough since these reviews are used to determine bonuses.

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