Tyler Technologies reviews

Didn't like having to "lie" to clients about my # of past implementations at Tyler. I was basically told not to tell clients that I was in fact a new hire just hired 3 months prior. Even though I was given a ton of software training (via books and videos and some shadowing opportunities), I felt Tyler lacked in truly preparing the new hires with the complexity of actual, real time implementations; especially when the client was lead to believe we knew the software inside and out and had been working with it for quite awhile. Even having an extensive software background working with similar programs, their 90 day turnaround was too quick for not only myself but other newly hired Consultants. The learning curve once actually starting new implementations was daunting and exhausting. These clients paid alot of money expecting that they were being trained by seasoned professionals who had the necessary amount (many months if not years not 90 days) of intensive training to truly feel comfortable enough in implementing such a diverse, complex offering of software modules.

(C&J division) The burden of meeting current commitments limits the ability to meet the aspirations above. Inadequate preparation of PS staff places burden on all departments. (Corporate-wide) Transitioning to a corporate-wide IT structure which seems too lean; as a result individual division/departments are essentially told "it's your problem, not mine". "Total Tyler", an effort to consolidate and leverage Tyler products between divisions, which well intentioned does not yet exhibit evidence of a commitment to be staffed and supported for success.