U.S. Bank reviews

3.2

46% would recommend to a friend

(12,080 total reviews)
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Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,080 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
2.0
Feb 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Best reason is due to conservative financial position and therefore secure job. Company would rather limit raises than fire employees. This is only beneficial if you enjoy status quo and prefer an environment where people don't challenge the norm or themselves to solve problems. The other positive is the current CEO has been a strong leader throughout the tough financial turmoil and managed to preserve cash rather than purchase any dysfunctional financial institute. I would not recommend working for US Bank unless you don't want control over your own success or the ability to work hard and actually see progress.

Cons

US Bank is a very conservative company which promotes based on tenure rather than prodcution. Usually companies are successful because people take ownership together and work hard to see the company succeed. US Bank is like any other exceedingly large bank with far too much beauracratic red tape. Nobody has the ability to make significant progress so therefore nobody does. Even if people try there are most likely people who are uncomfortable with the changes and therefore push back. The whole idea of a meritocracy is lost. Its not a bad place to work for a period of time, but I think if you stayed for a long time you would either succumb to the environment of carelessness or quit.

4.0
Feb 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Large percent of revenue from fees and not interest income, this helps keep us a float during credit crisis

Cons

Too many systems that performt the same functions for different areas of bank

2.0
Feb 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Great benefits and opportunities to move within the company. Most employees are great to work with and have a willingness to learn the banking industry and help customers. US Bank does have a great training program for incoming employees not yet accustomed to the banking world or that are fresh out of college. There are plenty of opportunities to move within the company so if you are completely unhappy with your current position you have the opportunity to move. Not only positions but other branches. I started out at a branch and became very unhappy with my immediate management and moved to a similar position at another branch.

Cons

Very poor hourly pay and sales bonuses are on a points system. Don't expect to make it big with US Bank or pile up the savings account working here. This bank pays so crappy it creates a terrible turnover rate for employees that are willing to learn then move on to a similar position with a competing bank for better pay. That creates an atmosphere with a lot of talent, unfortunately most employees at US Bank are far from seasoned. Most customers are going to need to speak with a manager if they want to talk with an employee with some history. US Bank has incredible amounts of fees for everything and it only seems to be getting worse. Before moving locations it almost got to the point where I was getting so accustomed to the customer complaints I had automatic responses.

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Glassdoor has 12,853 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.