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      U.S. Bank

      Engaged Employer

      U.S. Bank reviews

      3.2

      46% would recommend to a friend

      (12,080 total reviews)
      avatar

      Gunjan Kedia

      29% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,080 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      12K reviews
      4.0
      Sep 6, 2011

      This company is trying to move from good to great.

      Relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is strong and stable. This bank will be around after the others have fallen. The bank has money to lend.

      Cons

      Pay is always a factor as employees believe they should be paid what they think they are worth. Pay is higher at local community banks, but what is the trade off?

      3.0
      Aug 8, 2011

      It's alright

      Calll center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, supervisors leave one alone for the most part.

      Cons

      lack of communication, Needs more staff.

      3.0
      Jul 25, 2011

      There's not much room to grow.

      Universal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      We are not open on weekends and you have a set schedule. You're allowed to purchase a week of vacation, so if you're just starting you could end up with three weeks during your first year. Loan rates are some of the best around.

      Cons

      Sometimes it feels like a telemarketing firm. You're required to make so many cold calls per week to sell products that 85% of people that are "pre-qualified" can't actually qualify for. Getting a loan to go through can be like pulling teeth at times as their lending policies are extremely strict. Opportunity to advance past the branch level is non existent so this can seem like a dead end job. There is constant pressure to SELL, SELL, SELL. Some managers place the numbers above what the customer actually needs. Of course, this is true in any sales environment. The incentive plan is terrible and only pays out quarterly.

      Viewing 12016 - 12018 of 12,080 Reviews
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      ReviewsU.S. Bank reviews

      Glassdoor has 12,853 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.